Officer and Senior Officer (Compliance, Policy, or Project)

We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full‑time, part‑time or job‑share basis.

We are proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It’s why we’re driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It’s why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that’s true to who you are – and that’s the you we want working alongside us.

Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.

What you will do as the Officer (Compliance, Policy, or Project) (APS5):

• Under guidance, provide technical advice to the wider team, branch and Division.
• Liaise with internal and external stakeholders and work collaboratively with other teams across the ACCC and government.
• Support development of compliance, guidance, policy or project work as directed by senior members of the team.
• Prepare and contribute to key documents and deliver administrative and operational support where required.

In addition, the Senior Officer (Compliance, Policy, or Project) (APS6) will:

• Lead and manage complex tasks within own work portfolio.
• Develop, enhance and implement business processes relevant to the Digital ID Regulator's functions.
• Supervise and develop team members through coaching and performance targets.
• Build and maintain positive working relationships with a range of internal and external stakeholders across all levels of seniority.

About you

The Officer (Compliance, Policy, or Project) (APS5) role requires a demonstrated ability to:

• Under limited guidance undertake research, investigate and analyse complex issues to develop solutions, and make recommendations in line with strategic objectives and legislative requirements.
• Meet deadlines while managing competing tasks and priorities in a fast‑paced environment.
• Communicate effectively both verbally and in writing, including the ability to present to a range of internal and external stakeholders across all levels of seniority.
• Apply knowledge of the relevant Digital ID legislation and policy frameworks or the ability to acquire knowledge quickly.
• Work flexibly and collaboratively and make a positive contribution to team, branch and division outcomes.

In addition, the Senior Officer (Compliance, Policy, or Project) (APS6) role requires a demonstrated ability to:

• Supervise and coach other team members to achieve operational deliverables.
• Work autonomously to achieve quality outcomes and results at pace while identify problems or issues and recommending solutions to mitigate risks of reoccurrence.
• Make recommendations within defined parameters on sound subject matter knowledge and professional judgement.
• Maintain positive working relationships with a range of internal and external stakeholders.

The following job specific criteria are also highly desirable for the APS5 and APS6 roles:

• Prior experience or qualifications relevant to regulation including legal qualifications, conducting regulatory investigations, and understanding of cyber security, privacy and fraud control.

To find out more about us and the role, please read the Candidate Kit.

How to apply

You will be asked to answer two behavioural questions (refer to the Candidate Kit) and submit your resume with key outcomes or what you are most proud of in each role you have held (2 pages maximum).

Applications Close: 11:00pm (AEDT), Sunday 8 February 2026