GBS Manager Strategy & Service Management (f/m/d)

Join to apply for the GBS Manager Strategy & Service Management (f/m/d) role at ALDI SÜD HOLDING.

How You´ll Make Your Mark

• Continually evolving and operationalising the Global Business Services (GBS) strategy in line with ALDIs global strategic priorities
• Defining strategic GBS goals, translating them into tactical actions and overseeing their implementation
• Designing and implementing a service management capability within GBS that ensures consistent, structured and effective ways of working across the department
• Acting as the primary interface between GBS and ALDI DX (IIT) to identify overarching innovation and tech initiatives that support the goals of GBS
• Leading and developing a small team and fostering a collaborative and high‑performance work environment
• Driving value creation through the further development of the GBS service portfolio, evaluating potential initiatives and opportunities and producing board level recommendations for their implementation
• Supporting internal stakeholders with in‑depth performance analysis, providing actionable insights for decision‑making
• Developing and producing global non‑financial KPI reports and analytics to enable data‑driven decisions
• Harmonising project deliverables and documentation to support process consistency and knowledge sharing
• Collaborating closely with cross‑functional teams to support end‑to‑end service excellence

Your Profile

• Relevant degree in business administration, business psychology, communications, HR, or related fields
• Minimum 5 years of professional experience in strategic and organisational development or consulting; shared services/GBS experience is a considerable advantage
• Ability to lead and nurture a team of 1‑3 employees, fostering growth and collaboration
• Experienced in developing and implementing organisational transformation initiatives
• Skilled in senior leadership communication, effectively conveying strategic vision
• Experienced in presenting recommendations, gaining consensus and generating excitement for new ideas
• Exceptional people‑focused approach, with a talent for building relationships and influencing stakeholders
• Outstanding communication skills, with the capacity to collaborate effectively in a multinational and cross‑functional context
• Up‑to‑date with the latest innovations and tech that are reshaping organisational design and efficiency
• Experience in creating engaging presentations
• Fluent in English, German would be an advantage
• Willingness to be part of a new and growing team and the ability to shape the future of the GBS organisation
• Comfortable in a ‘start‑up’ environment where processes, responsibilities and structure are still evolving

A Career That Benefits You

• 6 weeks of annual leave every year for all
• A range of subsidised childcare support options
• Options to work remotely – from home or anywhere within Austria (up to 13 days per month), and from abroad (up to 30 days per year, selected countries)
• Mobile devices provided to enable flexible working
• Relocation support (including visas/permits, home search and moving allowance)
• Free and subsidised healthy food and drinks provided at work
• Subsidised public transport
• Bike leasing programme to save up to 20% on bike costs to encourage sustainable transport and improve affordability
• Discounts on a wide range of shopping in the categories like fashion, travel, sports and many more
• All the training you need to excel in your role
• Extensive personal and professional development
• High level of responsibility in a diverse and international business environment
• Collaboration with teams across borders
• Private health insurance discounts
• Comprehensive wellbeing & (mental) health support
• On‑site & online sports with Wellpass membership

Remuneration

Gross annual salary starting from €104.300*

• Willingness to overpay with appropriate qualification

Place of Work

Siezenheimer Straße 29a, 5020 Salzburg

Start of Work

As soon as possible

How To Apply

All applications take place through our online portal. Simply login and submit your CV, photo, and all relevant certificates/qualifications.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Business Development and Sales

Industries

Retail