Software Support Engineer (m/f/x)

Join to apply for the Software Support Engineer (m/f/x) role at MIC Customs Solutions

As a Software Support Engineer you provide timely support to international customers and Key Users of the MIC Global Trade Management (GTM) - Suite, analyze source code, and document knowledge in our knowledge base to keep the software running.

Your mission

• Support our international customers and Key Users in the application of our software products and ensure that solutions are rolled out in a timely manner (2nd level support)
• Answer technical and functional inquiries from customers regarding MIC GTM-Suite
• Analyze the source code of the MIC GTM-Suite (Java, Oracle PL/SQL, SQL)
• Document knowledge (technical notes and articles)

Your Skills And Qualifications

• Computer science education (HTL, FH, Uni) with some years of relevant work experience
• Good knowledge in JAVA, SQL and relational DB
• Very good English (spoken & written)
• Service orientation and good communication skills
• Independent and structured way of working

We offer you

• Cooperative, appreciative and respectful culture
• International context with global players
• Professional onboarding: Personal training plan and mentoring
• Individual development and career opportunities (MIC Academy)
• Employee bonus and various benefits

Compensation

We are legally obliged to disclose the minimum salary for this position, which is € 44,450 gross per year (full-time employment). We offer a higher salary in line with your qualifications and experience.

Join our international MIC Team!

HQ Linz

Seniority level

• Entry level

Employment type

• Contract

Job function

• Information Technology

Industries

• IT Services and IT Consulting