Project Manager Maintenance

Responsibilities for this Position

Location: Vienna, Vienna, AT, 1300
Flexible Work Arrangement: Onsite
Career Level: Professional
Requisition Id: 3876

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary
Overall, the job purpose is to coordinate work between Jet Aviation and customers.

Main Responsibilities

• Manage all scheduled and unscheduled maintenance customer relations and coordinate all AOG events.
• Prepare, check, or coordinate all maintenance projects, including procedures and parts provision.
• Evaluate risks proactively and communicate with customers accordingly.
• Hand over the aircraft to the customer at entry.
• Provide accurate and regular technical and financial updates to customers, including itemized updates and quotes.
• Manage downpayment requests and follow payments.
• Identify project risks and implement mitigation measures.
• Review work reports and CRS, and clean up projects after maintenance.
• Coordinate customer visits and hospitality activities on site for projects.
• Support production supervisors and leaders during maintenance events.
• Coordinate with OEMs for engineering requests and technical support.
• Print computerized maintenance system cards and provide technical support.
• Coordinate with subcontractors as needed.
• Review and revise maintenance schedules as required.
• Assist billing department with invoices and warranty claims.
• Handle customer disputes.

Minimum Requirements

• College degree required.
• Several years of experience in technical administration.
• Willingness to adapt to a dynamic operational environment.
• Strong technical knowledge in aviation; knowledge of Gulfstream and Bombardier is advantageous.
• At least 3 years in a similar role.
• Excellent interpersonal and communication skills.
• Ability to manage multiple projects and prioritize effectively.
• Strong team spirit and ability to work independently.
• Proficiency in MS Office, SAP, CMP, CAMP (preferred).
• Fluent in English; German is a plus.
• Valid driving license and clean criminal record.
• EU citizenship or valid EU work permit.

Desired Characteristics

• Self-motivated and proactive.
• Highly flexible and adaptable.
• Team player with good organizational skills.
• Calm under pressure.
• Good communication skills.

Work Environment
We offer a yearly gross salary of €45,000, with potential overpayment based on experience and qualifications. Jet Aviation provides performance-based bonuses, free parking, and various employee discounts.

Interested candidates with a profile matching these requirements are invited to apply online in English.

Jet Aviation is committed to equal employment opportunity, hiring and promoting based on individual skills and abilities without discrimination.

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Jet Aviation has been an industry-leading service provider enabling global flight for over 50 years.