Component Lead Network Operations Team (m/f/x)

Responsibilities

• Lead and manage the NOC Green Team, ensuring effective and efficient operations.
• Oversee the daily activities of the team, providing guidance and support as needed.
• Ensure timely and accurate resolution of incidents and service requests.
• Collaborate with other teams and stakeholders to ensure seamless operations and support.
• Develop and implement strategies to improve team performance and service delivery.
• Monitor and report on team performance, identifying areas for improvement.
• Handle administrative tasks related to inventory & monitoring of network devices.

Qualifications

• Proven experience in a leadership role within a Network Operations Center or similar environment.
• Strong organizational and communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Fluency in German and English is mandatory. Additional languages such as Italian, Lithuanian, Czech, Hungarian, Slovakian, Bulgarian, Romanian, or Croatian are a plus.
• Excellent Network-Skills (certified)
• Experience with ServiceNow or similar ITSM-Tools

Additional Information

• Flat hierarchies and short decision-making channels
• A family-friendly company culture with flexible working hours and remote working options available according to your individual needs
• Numerous training and further development opportunities within the Group (5% of working time for self-organized training and education)
• A lunch allowance
• Staff shopping and travel discounts
• Extensive workplace wellness programme including fitness classes, massages, etc.
• An industry-standard, attractive and performance based annual gross salary starting at 65.000 Euro (on a full-time basis) with the possibility of higher pay according to experience and qualifications

No matter where you are in your career, we have a path for you. Whether you’re looking for your first job, advancement in your field, or a new career shift. We’re proud to employ great people who are passionate about their jobs. But they’re all different. No matter who you are, what you need and where you’re going, REWE Group can be a part of it. Apply now!

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We promote a diverse and inclusive work environment. Therefore, we welcome applications from people of different gender, age, cultural or social background, sexual identity and applications from people with disabilities. In addition, we would like to increase the proportion of women in management positions and are particularly pleased to receive applications from women for this position.