Portfolio Manager (Retail)

• Oversee a portfolio of retail centres across Queensland and New South Wales & manage a team of 3 direct reports and 16 indirect reports.
• Exposure to a large, complex retail portfolio and the chance to broaden your experience across asset management, stakeholder engagement and client reporting.
• A stable, long-standing and highly supportive team environment, working closely with experienced team who value collaboration, knowledge‑sharing and joint problem‑solving.

Who we’re looking for?

• Proven experience as a Portfolio Manager, Senior Centre/Asset Manager or multi‑site Retail/Commercial Manager, ideally across a sizeable shopping centre portfolio.
• Relevant tertiary qualifications in Property, Business, Commerce or a related discipline are desirable, along with a solid understanding of retail property operations and client reporting expectations.
• Demonstrated track record leading, supporting and guiding geographically dispersed site teams.
• Proven experience to lead a team & providing clear direction and coaching.
• Excellent stakeholder management skills, with the confidence to act as the key liaison between Knight Frank, on‑the‑ground teams and the client.

The role

As Portfolio Manager North, you’ll lead a retail portfolio across QLD and NSW, providing strategic oversight and guidance to on‑site teams while acting as the key liaison with our client and three direct reports. This role focuses on leadership, stakeholder management, and portfolio performance, ensuring assets meet compliance and client expectations through effective planning and communication.

Key Responsibilities

• Guide a dispersed team of three, including Senior Facilities Managers, Facilities Manager and an Assistant Portfolio Manager, providing direction, coaching, and performance support.
• Manage the performance of retail centres across QLD and NSW, ensuring compliance, operational standards, and client expectations are met.
• Oversee budgets, forecasts, and key deliverables, ensuring accurate reporting and high‑quality documentation.
• Drive annual budgeting, planning, and review cycles, aligning portfolio activities with priorities and timelines.
• Act as the primary liaison for the client, managing communication, resolving complex issues, and fostering strong on‑site relationships through regular visits.

About Knight Frank

Knight Frank Australia is part of the world’s largest privately owned property consultancy. We specialise in transactional and advisory services, covering the acquisition, sale, leasing, and management of commercial properties from office buildings and retail spaces to industrial assets.

What’s in it for you?

• Flexible leave options – Enjoy two additional weeks of leave, two wellness days each year and the day off on your birthday!
• Career growth & recognition – Access to mentorship, leadership programs, and ongoing development & recognition.
• Lifestyle perks– Enjoy discounts and rewards through our employee reward platform, The Vault.
• Inclusive & community‑focused culture – Proud winners of Property Council of Australia Award for Innovation & Excellence Award for Diversity, Equity & Inclusion!
• Innovative technology & tools – Work with cutting‑edge property platforms and tools.

We value diversity

Different perspectives make us stronger. We welcome people of all genders, cultures, abilities, and experiences.

Important to know

• You must have valid Australian working rights to be considered.
• A police check is required for successful candidates.
• We use AI tools to assist with hiring, but people make the final decisions.
• We are currently NOT accepting candidates via an agency, we have PSA’s in place.