General Manager of Operations

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Barossa Auto Group is a well-respected car dealership in the Barossa Valley, offering a range of new, demo, and used cars from brands Ford, Honda, Kia, and Volkswagen, along with servicing, parts, and aftercare products. The site also supports a fully functional Ironman franchise.

We are committed to providing excellent customer service as pillars of the Barossa community.

Barossa Auto Group is currently seeking interest in the following executive position:

General Manager of Operations - Barossa Auto Group

Summary:

The General Manager of Operations oversees all aspects of the dealership's daily operations, ensuring efficiency, profitability, and exceptional customer service. This role manages departments including sales (new and used), fixed operations, finance, aftercare, and administration to meet the dealership's goals.

This position reports to two full-time Dealer Principals and directly to the CEO, COO, and CFO, with access to the Maughan Thiem Auto Group Board.

Key Responsibilities:

• Leadership and Management: Hire, train, and motivate department managers; conduct performance evaluations; ensure departmental efficiency.
• Financial Management: Monitor budgets, expenses, and financial reports to maintain profitability.
• Customer Relations: Address customer concerns and ensure high satisfaction; plan customer attraction events.
• Operational Efficiency: Develop strategies to improve efficiency and profitability; ensure policy compliance.
• Team Building: Foster a positive work environment, build morale, and promote professional development.
• Communication: Liaise with manufacturers and third parties; clearly communicate expectations.
• Attention to Detail & Quality Control: Maintain high standards in all operations.
• Process Improvement: Identify and implement efficiency enhancements.
• Managing a Large Team (60): Provide leadership, delegate effectively, foster collaboration, conduct performance reviews.

Qualifications:

• Experience: Minimum 5 years in a managerial role within the automotive industry; Dealer Principal experience is a plus.
• Conditions: Office and dealership environment with occasional travel for meetings and industry events.

This role is vital for maintaining the dealership's reputation and success. For more details or to express interest with your CV and cover letter, contact hr@maughanthiem.com.au.

Salary expectations will be discussed during the interview. A competitive package including retainer, commissions, company car, and extras will be offered to the successful candidate.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• Do you have a current Australian driver's license?

Maughan Thiem has served the Adelaide community since 1912. As a family-owned dealership with over 100 years of automotive experience, we aim to make your car buying experience enjoyable and exciting.

We offer a wide range of vehicles from brands like Ford, Hyundai, Mazda, Jeep, Honda, Kia, and Volkswagen through our successful franchise dealerships across Adelaide. We are confident you'll find something suitable!

Source: Extracted from the company's website.

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