VOICE ENGINEER (OXE) - Immediate Requirement

Dyarco; Doha; On-site; QAR 30,000 - 50,000; Full time

Job summary

A leading company in Qatar is seeking a skilled technical support specialist with expertise in VoIP and Telephony systems. The ideal candidate will provide support for business and hotel customers, design voice services, and manage PBX systems. Familiarity with Alcatel products and VMware is essential for this role.

Qualifications

• Experience with VoIP and Telephony systems.
• Intermediate knowledge of VMware.
• Familiarity with hotel and call center environments is advantageous.

Responsibilities

• Provide Level 1 and Level 2 support for business and hotel customers.
• Design and architect voice services.
• Develop migration plans from stand-alone PBX systems to cloud-based PBX solutions.

Skills

VoIP

Telephony systems

Intermediate VMware

Tools

Alcatel Omni PCX Enterprise (OXE)

Alcatel Open Touch (OT)

Alcatel Omni PCX Office (OXO)

Omni Vista 8770 Software

Job description

Job Requirements and Responsibilities

The ideal candidate should have experience with Omni PCX Enterprise (OXE) or Alcatel Open Touch (OT), along with a strong working knowledge of VoIP and Telephony systems. Intermediate VMware experience is also required. The candidate must be capable of working collaboratively with users and IT teams to troubleshoot and resolve operational issues.

Experience with Alcatel Omni PCX Office (OXO), Omni Vista 8770 Software, and familiarity with hotel and call center customer environments are highly advantageous. VOIP monitor experience is also beneficial.

Responsibilities

• Provide Level 1 and Level 2 support for business and hotel customers.
• Design and architect voice services.
• Develop migration plans from stand-alone PBX systems to cloud-based PBX solutions.
• Maintain, operate, and develop the existing PBX systems.