Trainer - Learning & Development

Yas Mall; Lusail; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading luxury retail group in Qatar is seeking a Trainer for Learning & Development. This role involves delivering engaging in-person and virtual training sessions, focusing on core programs. Candidates should be Arabic speakers with 2-3 years of relevant experience, particularly in retail or hospitality. The position offers a competitive benefits package and unique career development opportunities.

Benefits

Healthcare

Child education contribution

Remote and flexible working policies

Employee discounts

Qualifications

• Arabic speaker with 2-3 years in training or facilitation roles.
• Outgoing, assertive, and strong leadership skills.
• Experience in retail or hospitality is preferred.

Responsibilities

• Facilitate engaging in-person and virtual training sessions.
• Serve as a cultural ambassador influencing employee experience.
• Ensure consistency in training delivery with Retail Academy.
• Monitor participant engagement and provide feedback.
• Adapt training for market and virtual learning needs.

Skills

Training Delivery

Leadership Skills

Cultural Awareness

Adaptability in Training Methods

Job description

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

As a Trainer for Learning & Development in Doha, you will play a critical part in shaping the learning culture within our retail teams across Qatar and India. You will be responsible for delivering in-person sessions in Qatar and virtual training for India across core programs such as Retail Induction, Accreditation, Omnichannel, and Frontline Leadership. Your key responsibilities include the below:

• Facilitate engaging and interactive sessions tailored to the needs of diverse audiences across locations.
• Serve as a cultural ambassador and key influence on the employee experience through high-impact training delivery.
• Collaborate closely with the Retail Academy and L&D teams to ensure consistency and alignment in training delivery.
• Monitor participant engagement and provide feedback to improve learning outcomes.
• Adapt training methods to cater to both in-market and virtual learning needs.

What you'll need to succeed

• You are an Arabic speaker with 2 to 3 years of relevant experience in training, learning & development, or facilitation roles.
• You arecommitted, outgoing, assertive, well-spoken, and demonstrate strong leadership skills.
• You preferably have experience in the retail or hospitality fields.

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee-discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.