- Review project documents of ICT and Telecoms, including security systems and audio-visual systems, covering installation, testing, commissioning, and method statements/procedures as per project specifications.
- Conduct regular site visits to verify the installation of ICT and Telecoms-related services, ensuring they meet operational requirements and support testing, commissioning, and digitalization.
- Assist in developing and updating operating procedures for hardware, networks, and operating systems.
- Perform non-routine operations involving data processing, peripherals, communications, and networking equipment.
- Carry out routine monitoring, logging, and reporting tasks under supervision, reporting issues and exceptional events to the Lead, and handle administrative procedures.
- Utilize management system software and analysis tools to collect statistics and generate reports as needed.
- Perform routine configuration, installation, and reconfiguration of ICT/Telecommunication system hardware, software, and operating systems.
- Troubleshoot and provide technical support during maintenance, repair, upgrades, and configurations.
- Respond to instructions or follow plans to install or remove ICT/Telecommunication hardware/software, ensuring proper operation and functionality.
- Gather information to resolve incidents and allocate incidents appropriately following established procedures.
The Profile
Requirements
Job Purpose
Assist ICT functions by providing detailed technical expertise to project phases and maintaining the ICT/Telecoms support environment, resolving operational issues.
Qualifications
- High Diploma in Computer Science, Information Technology, Electrical and Electronics, Information Systems, or a related field.
Knowledge and / or Experience
- Minimum 5 years of Telecoms experience, preferably in the Oil & Gas industry.
- Proficiency in ICT core skills, applications, tools, and techniques.
- Knowledge of relevant national and international standards.
- Experience in project management and support environments.
Technical and Business Skills
- Proficient in written and spoken English.
- Strong interpersonal skills.
- Analytical problem-solving abilities.
- Technical expertise with broad IT knowledge.
- Understanding of risk, security, and continuity management principles.
The Employer
Our client is a global IT solution and telecom services provider with deep industry expertise, extensive resources, and a proven track record.