Team Leader - Diagnostic Technician (Grade 4)

Saleh Al Hamad Al Mana Co.; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading automotive dealership in Doha is seeking a Team Leader - Diagnostic Technician to oversee a skilled team of technicians. This role requires a combination of technical expertise in automotive diagnostics and strong leadership skills. The ideal candidate will ensure high service quality, mentor team members, and maintain compliance with safety regulations.

Qualifications

• Proven experience in automotive diagnostics and repair.
• Strong leadership and team management skills.
• Effective communication skills, both verbal and written.

Responsibilities

• Lead and manage a team of diagnostic technicians.
• Oversee the diagnostic process.
• Implement training programs to enhance team skills.

Skills

Automotive diagnostics

Leadership

Problem-solving

Communication

Customer service

Analytical skills

Education

Automotive technician certification or equivalent qualifications

Tools

Diagnostic software

Diagnostic equipment

Job description

The Team Leader - Diagnostic Technician plays a crucial role in the automotive dealership and distributor sector, overseeing a team of skilled technicians responsible for diagnosing and repairing vehicles. This position requires a blend of technical expertise and leadership skills to ensure that the team operates efficiently and effectively. The ideal candidate will have a strong background in automotive diagnostics and a passion for mentoring others. The Team Leader will be responsible for maintaining high standards of service quality while fostering a collaborative and innovative work environment.

Responsibilities:

1. Lead and manage a team of diagnostic technicians, ensuring they meet performance and quality standards.
2. Oversee the diagnostic process, ensuring accurate and timely vehicle assessments.
3. Provide technical support and guidance to team members on complex diagnostic issues.
4. Implement training programs to enhance the skills and knowledge of the team.
5. Monitor and evaluate team performance, providing constructive feedback and coaching.
6. Collaborate with other departments to streamline operations and improve customer satisfaction.
7. Maintain up-to-date knowledge of automotive technologies and diagnostic tools.
8. Ensure compliance with safety and environmental regulations in the workshop.
9. Manage inventory of diagnostic tools and equipment, ensuring they are well-maintained.
10. Prepare reports on team performance and diagnostic outcomes for management review.

Preferred Candidate:

1. Proven experience in automotive diagnostics and repair.
2. Strong leadership and team management skills.
3. Excellent problem-solving abilities and attention to detail.
4. Effective communication skills, both verbal and written.
5. Ability to work under pressure and meet deadlines.
6. Commitment to continuous learning and professional development.
7. Strong customer service orientation.
8. Proficiency in using diagnostic software and tools.
9. Ability to adapt to new technologies and methodologies.
10. Valid automotive technician certification or equivalent qualifications.

Skills

• In-depth knowledge of automotive systems and diagnostics.
• Proficiency in using diagnostic equipment and software.
• Strong analytical and troubleshooting skills.
• Excellent leadership and mentoring capabilities.
• Effective communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of safety regulations and best practices in automotive repair.
• Strong organizational skills and attention to detail.