Systems Administration Consultant IT Operations

Arab Solutions; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Arab Solutions seeks an experienced Windows enterprise systems administrator to troubleshoot and optimize our corporate environment, covering AD, Hybrid Entra ID, DNS/DHCP, Exchange Online, Teams/Webex, and Citrix.

The role requires 5+ years of hands-on Windows administration, a Bachelor’s degree, and expertise with SCCM/Intune, PowerShell, and hybrid infrastructure to ensure secure, reliable operations.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or Information Systems.
• 5+ years of enterprise Windows systems administration with at least 2 years handling Tier 2/3 escalations.
• Proven expertise administering Active Directory, Hybrid Entra ID, DNS/DHCP core services.
• Hands-on experience with Intune / SCCM.

Responsibilities

• Troubleshoot Active Directory, GPOs, DNS/DHCP, and certificate requests.
• Triage and resolve issues across Entra ID, Exchange Online, Teams/Webex, and OneDrive.
• Manage SCCM/Intune deployments and patching workflows.
• Respond to incidents related to RDP, Citrix, and remote access.
• Maintain documentation related to architecture and configuration.

Skills

Analytical problem solving

English communication

IT troubleshooting

Education

Bachelor's degree in Computer Science or related field

Tools

Active Directory

Hybrid Entra ID

DNS/DHCP

SCCM

Intune

Citrix (Workspace, Director)

Job description

Deploy Troubleshoot Active Directory GPOs Add remove DNS records DHCP reservations and certificates based on requests from other IT staff Troubleshoot sync issues in Entra ID or FIM Troubleshoot failed deployments from Configuration Manager Deploy DAT engine updates via ePO triage policy or DAT-related performance incidents Maintain DLP policies and whitelist new requirements Track down mail-flow anomalies using Message Trace Troubleshoot Teams Webex meeting-join or media-quality issues by analyzing CQD and Call Analytics Validate duplicate OneDrive data in Preservation Hold Library Isolate session-launch failures by reviewing Citrix Director and Studio logs Respond to incidents related to RDP failures Track and Coordinate patch management of all Windows Systems Act as incident requests tasks queue manager Identify potential process improvements Maintain documentation related to architecture and configuration

Qualifications

Bachelor's degree in any Computer Science, Information Technology, Engineering, or Information Systems discipline

Experience

5+ years in enterprise Windows systems administration with at least 2 years handling Tier 2/3 escalations.

Experience Technical Skills

Proven expertise administering Active Directory, Hybrid Entra ID, and DNS/DHCP core services.

Hands-on experience with Intunes / System Centre Configuration Manager (SCCM)

Solid understanding of the architecture and dependencies of Exchange Online, Teams/Webex, and OneDrive.

Citrix Virtual Apps & Desktops operations (Studio, Director, Workspace) and Windows RDS.

Working knowledge of Trellix ENS/DLP/Application Whitelisting

Scripting: PowerShell proficiency (functions, modules, REST/Graph calls).

Virtualization technologies

Certifications (Recommended)

Microsoft Identity & Access Administrator (SC-300), MCSA/MCSE, Citrix CC-VAD, ITIL v4 Foundation.

Business Skills

Excellent written and spoken English.

Strong analytical problem-solving skills

Specialized technical expertise and broader IT knowledge

Compliance

Compliance with risk, security, and continuity management principles