Spa Therapist

Kempinski Hotel; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

A luxury hotel in Qatar is seeking a Spa Therapist to provide exceptional spa treatments and maintain high standards of guest care. The ideal candidate will connect with guests, manage supplies, and ensure treatment areas are clean and hygienic. Punctuality, professionalism, and adherence to safety standards are essential. Join a team dedicated to creating memorable spa experiences.

Responsibilities

• Deliver high-standard treatments and spa experiences.
• Connect with guests and record preferences.
• Ensure treatment and guest journey standards are met.
• Manage professional stock and supplies.
• Maintain cleanliness and hygiene of treatment areas.

Job description

Overview

To deliver treatments and whole spa experience to high standard and ensure the guests needs are cared for. This means tailoring treatments where needed in accordance with Resense training.

Responsibilities

• To connect and communicate with your guests. Get to know and understand them and record preferences and information as required.
• To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time.
• Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies.
• Following scheduled roster and daily appointment schedule.
• Manage levels of professional stock and supplies.
• Reference and abide by the spa s standard operating procedures & policies.
• Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas & rooms.
• Responsible for achieving sales targets as set by the Spa Manager/Head Therapist.
• Assist with demonstrations/ events as required
• Must adhere to training as set down by the Spa Manager and Head Therapist.
• To use the correct quantities of products as specified by the manufacturer and not exceed that amount.
• To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety and Hygiene standards are implemented and monitored within the spa.
• To maintain a high standard of appearance and personal hygiene as per Resense policy.
• To always be punctual and prepared in advance of treatments.
• Ensure that daily sales figures are accurately recorded.
• To be adaptable and accountable for all actions.
• To cover reception as and when required.
• Courtesy to guests and other members of staff at all times