SPA Therapist

MONDRIAN; Doha; On-site; QAR 182,000 - 255,000; Full time

Job summary

A luxury hotel in Doha seeks an experienced Spa Therapist to provide exceptional treatments and consultations. You will handle guest inquiries, maintain hygiene standards, and promote spa services. Applicants should have 5 years of experience in a luxury setting and possess a valid therapy license. Preferred Arabic speaking candidates enhance client interactions.

Qualifications

• Minimum of 5 years’ experience in a 5-star or luxury hotel spa.
• Excellent communication and interpersonal skills.
• Knowledge of Hammam and beauty treatments.

Responsibilities

• Perform beauty therapy treatments to required standard.
• Consult on spa treatments and identify contraindications.
• Maintain cleanliness and hygiene in treatment areas.

Skills

Therapeutic techniques

Communication skills

Interpersonal skills

Education

Valid therapy license

Job description

Job Description

• Be responsible for spa treatment consultations and identification of possible contraindications.
• Perform beauty therapy treatments, massage, body therapy, and specialized treatments for members and guests to the required standard. Provide guests with home-care well-being programs.
• Offer after-care advice to members and guests.
• Achieve retail sales targets.
• Maintain high standards of cleanliness and hygiene in treatment rooms and back-of-house areas.
• Ensure all equipment is serviced as part of a preventative maintenance program.
• Conduct spa tours and consultations, giving personalized advice and promoting facilities, treatments, and products.
• Assist during spa promotions and events.
• Support marketing and public relations efforts.
• Have comprehensive knowledge of all services and products offered.
• Uphold sanitation and sterilization standards as directed by law and spa policies.
• Perform prep work, cleaning, and restocking of treatment rooms as required.
• Actively promote spa treatments, services, retail products, and special programs or discounts.
• Handle guest questions and concerns professionally and courteously.
• Provide accurate and immediate responses to guest requests.
• Work independently without direct supervision.
• Assist in all areas of spa operations as directed by management.
• Report any incidents involving staff or guests to management.
• Maintain accurate records of visits, treatments, and purchases.
• Record stock control information accurately, in accordance with senior therapist guidelines.
• Manage treatment laundry, stock inventory, and security.
• Report and rectify potential hazards immediately.
• Ensure staff work in a manner that minimizes risk of harm or injury.

Qualifications

• Arabic speaking is preferred but not mandatory.
• Minimum of 5 years’ experience in a 5-star or luxury hotel spa.
• Valid license to practice therapy from an internationally recognized institution.
• Knowledge of various therapeutic techniques for face and body.
• Essential knowledge of Hammam, manicure, and pedicure treatments.
• Excellent communication and interpersonal skills to effectively interact with clients and build strong professional relationships.