Spa Service Expert - Therapist

The Ritz-Carlton Hotel Company LLC; Doha; On-site; QAR 265,000 - 361,000; Full time

Job summary

The Ritz-Carlton Hotel Company LLC in Doha is seeking a Spa Specialist to support spa services, promote offerings, and manage reservations and payments, ensuring guests enjoy a memorable experience.

This non‑management, full‑time role requires professional presentation, adherence to the Gold Standards, and the ability to move around the spa floor while providing attentive service. It emphasizes safety and brand standards in a luxury hotel setting.

Qualifications

• Education: High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.

Responsibilities

• Promote Spa services and retail offerings.
• Schedule reservations and confirm appointments.
• Provide answers about services and treatments.
• Check in guests and process payments.
• Maintain professional appearance and communication.
• Move around spa floor and operate reservation software.
• Assist in delivering a wide range of spa services as needed.

Education

High school diploma or GED equivalent

Job description

Additional Information

£65,000 pa

Job Number 26119919

Job Category Spa

Location Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP

Schedule Full Time

Located Remotely N

Position Type Non-Management

Position Summary

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award‑winning properties worldwide, The Ritz‑Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the Gold Standards of The Ritz‑Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz‑Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz‑Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.