Spa Reservations & Guest Services Specialist

The Ritz-Carlton Hotel Company, L.L.C.; Doha; On-site; QAR 67,000 - 112,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. located in Doha requires a Spa Attendant to schedule services for individuals and groups, confirm bookings, and assist guests throughout their visit. You will use spa software to manage reservations, check in guests, and promote spa offerings while ensuring accurate payments and tips are recorded.

This is a full-time, non-management position at a premier luxury hotel. Responsibilities include balancing cash, processing payments, and maintaining

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: Less than 1-year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Schedule services for individuals and large groups using spa/salon reservations software system.
• Call guests to confirm scheduled services and inform providers of changes.
• Check in guests for appointments and provide spa orientation upon arrival.
• Promote and sell spa/salon services; handle payments and tips.
• Balance, scan, and drop receipts; notify issues to management.
• Follow all policies, maintain professional appearance, and protect company assets.

Education

High school diploma or GED

Job description

The Ritz-Carlton Hotel Company, L.L.C. located in Doha requires a Spa Attendant to schedule services for individuals and groups, confirm bookings, and assist guests throughout their visit. You will use spa software to manage reservations, check in guests, and promote spa offerings while ensuring accurate payments and tips are recorded.

This is a full-time, non-management position at a premier luxury hotel. Responsibilities include balancing cash, processing payments, and maintaining