Social Media Manager

Snoonu; Lusail; On-site; QAR 201,000 - 268,000; Full time

Benefits offered by this job

Global team

Learning budget & courses

Flexible time off

Agile environment

Job summary

Snoonu, Qatar’s homegrown Super App, seeks a Social Media Manager to lead organic channels for Snoonu and Snoonu City. You’ll own strategy, content development, and community engagement across Instagram, TikTok, and X, ensuring each brand has a distinct voice and proven growth.

You’ll drive growth, engagement, and shareability while coordinating with Customer Care and PR. A strong track record in social media, leadership, and GCC market insight is essential.

Qualifications

• 4–6 years of experience in Social Media, Digital Content, or Content Strategy.
• Proven track record of growing consumer-facing social media accounts organically.
• Experience managing and developing social media teams.
• Deep understanding of Instagram, TikTok, and X including algorithms and formats.
• Strong understanding of Qatar and GCC social media culture and local audiences.
• Fluent in Arabic and English.
• Experience with social media management/listening platforms.

Responsibilities

• Develop and execute organic social media strategies for Snoonu and Snoonu City.
• Own Snoonu's Instagram, TikTok, and X accounts and Snoonu City's social media.
• Create content strategies balancing storytelling, entertainment, and community engagement.
• Identify cultural moments and trends to keep Snoonu relevant and ahead.

Skills

Social Media

Content Strategy

Team Leadership

Arabic/English fluent

Analytics & insights

Tools

Sprout Social

Hootsuite

Job description

We're looking for a creative, strategic, and social-first Social Media Manager to lead the organic social media presence of Snoonu and Snoonu City .

You'll own social media strategy, content development, organic growth, and community engagement, ensuring our platforms are culturally relevant, entertaining, and aligned with our brand positioning.

You'll oversee Instagram, TikTok, and X for Snoonu , alongside Snoonu City's social media presence, ensuring each brand has a distinct voice, a clear content strategy, and an engaged community.

This role is equal parts strategist, creative thinker, trend spotter, data-driven marketer, and team leader.

If you're constantly spotting trends, thinking in content series instead of individual posts, and asking "How do we make people share this?" —we'd love to meet you.

What You’ll Get Your Hands On:

• Develop and execute organic social media strategies for Snoonu and Snoonu City.
• Own Snoonu's Instagram, TikTok, and X accounts, alongside Snoonu City's social media platforms.
• Develop content strategies that balance brand storytelling, entertainment, community engagement, and business priorities.
• Identify cultural moments, emerging trends, and platform opportunities to keep Snoonu relevant and ahead of the conversation.

Organic Growth & Engagement

• Drive organic reach, video views, engagement, and follower growth across all managed platforms.
• Develop strategies to increase content shareability, saves, comments, and meaningful audience interactions.
• Benchmark performance against relevant competitors and leading consumer brands.
• Ensure every brand campaign has a strong organic social media execution that drives conversation, engagement, and shareability.
• Maintain a balance between planned content and reactive, trend-driven opportunities.

Community Management

• Develop engagement frameworks that turn followers into active community members and brand advocates.
• Coordinate with Customer Care and PR teams to address feedback and elevate sensitive issues when necessary.

Performance & Insights

• Define clear organic social media KPIs and performance benchmarks for Snoonu and Snoonu City.
• Analyze what drives strong engagement and translate insights into actionable content recommendations.Produce monthly performance reports highlighting results, trends learnings, and opportunities.
• Lead and develop the social media team across Snoonu and Snoonu City.
• Set clear objectives, priorities, and development plans for each team member.
• Collaborate with the Influencer Marketing Manager to integrate creator-generated content into organic social strategies.
• Work closely with internal stakeholders to ensure brand consistency and campaign alignment.

The Magic You Bring

• 4–6 years of experience in Social Media, Digital Content, or Content Strategy.
• Proven track record of growing consumer-facing social media accounts organically.
• Experience managing and developing social media teams.
• Deep understanding of Instagram, TikTok, and X, including platform algorithms, content formats, and audience behavior.
• Strong understanding of Qatar and GCC social media culture, trends, and local audience preferences.
• Fluent in Arabic and English.
• Experience in technology, e-commerce, marketplace, delivery, or Super App brands.
• Experience managing multiple social media brands or accounts simultaneously.
• Experience with social media management and listening platforms such as Sprout Social, Hootsuite, or similar.

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We’re On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

Be Customer Obsessed: “Focus on the customer and all else will follow.”

Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”

Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”

Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”

It's All About People: “Be a team player; together we are stronger.”

Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”

Perks & Worklife Magic At Snoonu

• Global Vibes – Collaborate with a worldwide crew.
• Brain Boosters – Learning budgets, access to courses, and tools for your growth.
• Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
• Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.

Certified for Excellence

Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.

Beyond the Code: Giving Back Matters

We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword

At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.