Senior Public Relations Officer

Parsons; Doha; On-site; QAR 180,000 - 260,000; Full time

Job summary

Parsons in Qatar seeks a Senior Public Relations Officer to lead stakeholder engagement, community relations, and public interface activities across project operations. You will coordinate with residents, businesses, authorities, and contractors, ensuring timely response to inquiries and effective communication throughout the project lifecycle.

The role requires a Bachelor’s degree and roughly a decade of relevant experience, including seven years in similar work, with fluency in English and

Qualifications

• Bachelor's Degree or equivalent in a related field.
• 10 years of professional experience in stakeholder management, community relations, public interface management or project coordination, including 7 in a similar role.
• Experience coordinating with contractors, consultants, utility providers, residents, businesses, authorities and external stakeholders.
• Strong knowledge of stakeholder engagement, communication, complaint management and public interface processes in infrastructure projects.

Responsibilities

• Manage stakeholder engagement, community relations, and public interface activities to support project requirements.
• Establish and maintain relationships with residents, businesses, authorities, contractors, and other stakeholders.
• Serve as primary contact for inquiries, complaints, and community concerns related to project activities.
• Coordinate with project teams to address and resolve concerns in a timely manner.
• Track and close out stakeholder complaints, grievances, and public concerns.

Skills

Stakeholder management

Community relations

Public interface management

Project coordination

Complaint management

Dispute resolution

Communication

Relationship management

Organizational skills

English & Arabic bilingual

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.

Job Description:

Senior Public Relations Officer

Qatar

Parsons is looking for an amazingly talented Senior Public Relations Officer to join our team in Qatar! In this role, you will be responsible for managing stakeholder engagement, community relations, and public interface activities in support of project operations. You will work closely with project management, contractors, residents, businesses, utility providers, and other stakeholders to ensure effective communication, timely resolution of project-related concerns, and successful project delivery.

What You'll Be Doing

• Managing stakeholder engagement, community relations, and public interface activities in support of project requirements.
• Establishing and maintaining effective working relationships with residents, businesses, utility providers, local authorities, contractors, consultants, and other project stakeholders.
• Serving as the primary point of contact for public inquiries, complaints, and community concerns related to project activities.
• Coordinating with project teams, contractors, residents, businesses, and affected stakeholders to address and resolve project-related concerns in a timely manner.
• Managing and tracking stakeholder complaints, grievances, public concerns, and community issues and ensuring timely follow-up and resolution.
• Facilitating communication between residents, local communities, project stakeholders, and the project team to minimize disruptions and maintain positive relationships.
• Supporting the resolution of disputes arising from construction activities, access restrictions, traffic diversions, utility interruptions, noise, dust, and other project impacts.
• Coordinating responses to resident complaints and stakeholder correspondence and ensuring appropriate documentation and closure of actions.
• Supporting public awareness initiatives, community engagement activities, and stakeholder communication programs related to project implementation.
• Coordinating with relevant authorities, utility providers, businesses, residents, and affected stakeholders on project-related issues and interface requirements.
• Supporting stakeholder engagement activities to facilitate project delivery and minimize disruption to communities and businesses.
• Monitoring stakeholder requirements, commitments, concerns, and action items to support project objectives and milestones.
• Maintaining stakeholder registers, communication logs, complaints records, action trackers, and other related documentation.
• Identifying stakeholder-related risks and supporting the implementation of mitigation measures.
• Escalating complex stakeholder or community issues to project management and supporting the development of resolution strategies.
• Preparing stakeholder reports, correspondence logs, presentations, meeting minutes, and progress updates for project management.
• Coordinating meetings, workshops, and stakeholder engagement sessions as required.
• Supporting project teams in maintaining positive stakeholder relationships throughout the project lifecycle.
• Assisting with audits, inspections, and stakeholder reviews as required.

What Required Skills You'll Bring

• Bachelor's Degree, BSc, BA, or equivalent qualification from a recognized institution.
• 10 years of professional experience in stakeholder management, community relations, public interface management, project coordination, or a related field, including 7 years in a similar role.
• Experience supporting construction, engineering, infrastructure, or project-based environments.
• Experience coordinating with contractors, consultants, utility providers, residents, businesses, local authorities, and external stakeholders.
• Experience managing stakeholder concerns, public complaints, resident issues, business impacts, and community relations associated with construction or infrastructure projects.
• Strong knowledge of stakeholder engagement, community relations, complaint management, and public interface processes associated with infrastructure projects.
• Strong conflict resolution, negotiation, and dispute management skills.
• Ability to engage effectively with residents, businesses, contractors, utility providers, authorities, and project stakeholders in challenging situations.
• Strong communication, interpersonal, and relationship management skills.
• Ability to manage multiple priorities and coordinate effectively with internal and external stakeholders.
• Strong organizational, administrative, and record-management skills.
• Experience preparing stakeholder correspondence, reports, presentations, meeting minutes, and communication materials.
• Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint, and Outlook.
• Ability to work independently while maintaining a high level of professionalism and confidentiality.
• Excellent problem-solving and coordination skills.
• Fluent in English and Arabic, both written and spoken.

What Desired Skills You'll Bring

• Experience supporting major roads, drainage, utilities, or infrastructure projects in Qatar or the GCC region.
• Familiarity with Qatar authority requirements, stakeholder approval processes, and utility coordination procedures.
• Experience coordinating with municipalities, utility providers, service authorities, and community representatives.
• Familiarity with document control systems and electronic records management platforms.
• Demonstrated ability to build and maintain effective relationships with residents, businesses, community representatives, and project stakeholders.
• Experience supporting large-scale infrastructure or construction supervision projects.
• Experience planning and implementing community engagement, public awareness, or stakeholder communication initiatives.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-