Sales Assistant | Retail | Maje | Qatar

Al-Futtaim; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

An established industry player is seeking a Sales Assistant to enhance customer experiences while driving sales in a vibrant retail environment. This role involves ensuring store safety, maintaining cleanliness, and providing exceptional service to customers. The ideal candidate will have a strong background in retail sales, particularly in the fashion sector, and possess excellent customer service skills. Join a dynamic team that values respect, collaboration, and integrity, and be part of a company that continues to grow and innovate in the retail landscape. If you are passionate about fashion and customer service, this is the perfect opportunity for you!

Qualifications

• Minimum 2 years of retail sales experience in premium fashion.
• Extensive experience in sales, marketing, and operations.

Responsibilities

• Responsible for sales generation and delivering a positive customer experience.
• Maintaining store standards and cleanliness.

Skills

Sales Experience

Marketing Knowledge

Operations Management

Customer Service

Education

High School Diploma or equivalent

Job description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.

What you will do:

1. Store Safety
   • Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
   • Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.
   • Greets customers immediately upon entering the store with a smile and sincere non-business-like greeting.
   • Provides customers with current relevant information about the product.
   • Sincerely thanks all customers for shopping as they exit the store and invites them back.
2. Quality
   • Provides quality service in the fitting rooms, follows up with customers promptly, maintains cash wrap cleanliness, and attempts to add on to the sale.
3. Administrative
   • Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.

Required Skills to be successful

• Extensive experience in Sales, Marketing and Operations and working in the retail/brand management industry preferably in Fashion.
• Sound in-depth knowledge of the market, brand positioning and trends.
• An understanding of the current economic situation impacts of potential threats and competitors.

What equips you for the role:

Minimum Qualification and Knowledge

Education: High School Diploma or equivalent.

Minimum 2 years of Retail Sales experience preferably in premium Fashion.

Job-Specific / Technical Skills required to complete the tasks

• Some heavy lifting.
• Ability to stand for a minimum of 8 hours.
• Strong Customer Service.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…