Sales Administrator | Al-Futtaim Automotive | FAMCO Qatar

Al Futtaim Group; Qatar; On-site; QAR 12,000 - 18,000; Full time

Job summary

A leading company in the automotive sector seeks a detail-oriented Sales Admin Executive in Qatar. This role focuses on supporting the sales team through critical administrative tasks, ensuring a high standard of service and smooth sales processes. Ideal candidates will have strong knowledge of sales workflows and possess excellent coordination and communication skills, benefiting from an environment that fosters growth and professional development.

Qualifications

• Minimum of 3 years of administrative experience in sales or customer service.
• Experience in a dealership or automotive environment is a plus.
• Strong interpersonal skills and attention to detail.

Responsibilities

• Ensure all sales documentation is complete and compliant with SOPs.
• Support Sales Consultants with deal processing and invoicing.
• Maintain accurate sales reports and performance data.

Skills

Coordination

Customer-first attitude

Sales processes knowledge

Data handling

Effective communication

Education

High School Diploma or equivalent

Tools

MS Office

Excel

PowerPoint

Job description

Job Requisition ID: 169912

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Our entrepreneurship and relentless customer focus enable us to grow and expand, responding to the changing needs of our customers within the societies we serve.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each day.

Overview of the role:
We are seeking a detail-oriented and organized Sales Admin Executive to support our Commercial Vehicles sales team in Qatar. The Sales Admin will provide critical administrative support, ensuring the smooth execution of the end-to-end sales process, from proposal to vehicle delivery, while maintaining high standards of internal coordination and customer experience.

What you will do:

• Ensure all sales documentation is complete and compliant with SOPs, including approvals, customer submissions, and system records.
• Support Sales Consultants with deal processing: sales order creation, chassis tagging, PDI coordination, logistics tracking, and invoice preparation.
• Coordinate with internal departments such as Finance, PDI, and bodybuilders/fabrication partners to ensure timely flow of information and vehicle readiness.
• Liaise between Sales Managers and consultants for quotations, issues, and internal processes.
• Escalate documentation or delivery issues promptly to minimize impact on customer delivery timelines.
• Maintain and present accurate sales reports, dashboards, and consultant performance data on time.
• Respond to internal and external requests related to SOPs, sales status, and administration with clarity and professionalism.

Required skills to be successful:

• Excellent coordination and follow-up skills with a customer-first attitude.
• Ability to handle fast-paced administrative responsibilities accurately.
• Strong knowledge of sales processes, reporting, and vehicle delivery workflows.
• Skilled in using MS Office tools, especially Excel and PowerPoint for data handling and reporting.
• Effective communicator in English (Arabic is a plus).

About the team:

You will be part of the Commercial Vehicles sales operations team, collaborating closely with Sales Consultants, logistics coordinators, and back-office support departments to deliver a seamless and professional sales admin experience.

What equips you for the role:

• High School Diploma or equivalent required.
• Minimum of 3 years of administrative experience, preferably in sales, customer service, or the commercial vehicles sector.
• Proficiency in MS Office (Word, Excel, PowerPoint); ICDL or similar certification preferred.
• Strong interpersonal skills, time management, and attention to detail.
• Experience working in a dealership, distributor, or automotive environment is a plus.

About Al-Futtaim Automotive: A major division of the UAE-based Al-Futtaim Group, Al-Futtaim Automotive is an industry leader with a presence in 10 countries across the Middle East, Asia, and Africa. Our core activities include distribution, manufacturing, leasing, and aftersales. We represent some of the world's most iconic automotive brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. Driven by a customer-centric approach, we focus on innovation, quality, and value-added services, aiming to lead in custom-made mobility solutions with world-class omni-channel experiences. Our team of 9,000 members is dedicated to growth and career development. This is Al-Futtaim Automotive, where talent is empowered to move forward.