Retail POS Cashier & Customer Service Associate

Qatar Airways Group; Doha; On-site; QAR 60,000 - 80,000; Full time

Job summary

Qatar Airways Group in Doha is seeking a friendly Cashier to handle cash and card sales at Qatar Duty Free Company retail shops, providing excellent service to maximize shop performance. You will process transactions at the POS, follow packing SOPs, scan products, and maintain a tidy counter area while answering customer queries and supporting end-of-shift cash closing.

Entry-level role with basic literacy and numeracy; preferred experience in retail or customer service; join our dynamic global

Qualifications

• Basic Literacy and Numeracy skills.
• English communication skills with Entry level roles - no prior job-related work experience.
• Preferred: Previous Retail and/or Customer Service experience.

Responsibilities

• Process card and cash transactions on the POS in accordance with SOPs.
• Follow the STEB procedure to pack items.
• Scan QDFC products at POS machines.
• Sell push lines items at the POS.
• Serve customers with kindness and respect at the POS.
• Keep the POS area neat and tidy.
• Answer basic questions from customers about QDF stores or airport amenities.
• Carry out end-of-shift cash closing steps and submit to cash office.
• Perform other department duties as directed by Head of Department.

Skills

English proficiency

Basic PC skills

Interpersonal skills

Product knowledge

Customer service

Job description

Qatar Airways Group in Doha is seeking a friendly Cashier to handle cash and card sales at Qatar Duty Free Company retail shops, providing excellent service to maximize shop performance. You will process transactions at the POS, follow packing SOPs, scan products, and maintain a tidy counter area while answering customer queries and supporting end-of-shift cash closing.

Entry-level role with basic literacy and numeracy; preferred experience in retail or customer service; join our dynamic global