Restaurant Manager (Only Female)

Kempinski Hotel; Doha; On-site; QAR 120,000 - 180,000; Full time

Job summary

Kempinski in Doha is seeking an experienced outlet service manager to lead a team and work closely with the culinary department to deliver exceptional guest experiences. You will manage service quality, enforce safety and HACCP, and drive outlet revenue within budget.

The role emphasizes developing internal talent, implementing new initiatives, and maintaining Kempinski's high standards across all service aspects.

Responsibilities

• Manage a service team in cooperation with the culinary team.
• Adhere to all hotel rules, safety policies and HACCP hygiene regulations.
• Drive revenue by achieving the outlet's full potential and adhering to budget.
• Maintain high quality of product and service in the outlet.
• Develop the outlet entrepreneurially, seeking opportunities to generate more business.
• Foster and communicate innovations and new ideas to the Head of Department.
• Identify internal and external talents matching Kempinski’s DNA values and support their career development.
• Train and assign multi-tasking to grow talent and present candidates in Talent Transfer calls.
• Provide constant feedback to all employees and conduct yearly performance appraisals.

Job description

Job description

To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team.

• All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
• The sales are driven to the outlet’s full potential and that budget is adhered to.
• A High quality of product and service is maintained in the outlet.
• The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
• Innovation and new ideas are fostered, collected and communicated to the Head of Department.
• The growth of internal talent within the outlet is successfully implemented.
• Support and implement new Talent Development initiatives.
• Identify internal and external talents* that match Kempinski’s DNA values.
• Support career development by training and assigning multi-tasking.
• Grow talent in order to present candidates in quarterly Talent Transfer Calls.
• Give constant feedback to all employees of the outlet.
• Conduct yearly performance appraisals and TTTT’s for all employee of the outlet (unless Head of Department is able to do it), providing feedback on their job performance.