Receptionist

Radisson Hotel Group; Doha; On-site; QAR 36,000 - 60,000; Full time

Benefits offered by this job

Exclusive global hotel rates

Local country perks

Job summary

Radisson Hotel Group is seeking a guest-focused Front Desk/Guest Relations professional in Doha, Qatar. The role involves greeting guests, handling reservations, and providing personalized information about the hotel and local attractions to ensure exceptional experiences.

The ideal candidate will have 3–4 years in a 4/5 star hotel, strong English communication, a friendly demeanor, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum 3/4 years in the same position in a 4/5 star hotel.
• Natural / Smiling attitude towards providing excellent quality service.
• Good command of English Language
• Possess a pleasing personality.
• Age – 25 to 35 Years
• Able to work under pressure in a fast paced, dynamic environment.
• Guest relation oriented.
• Possess strong multitasking skills.
• Positive, Yes I can personality

Responsibilities

• Register, process and greet customers promptly.
• Check the daily arrival list and welcome guests.
• Respond to information requests about the hotel and surroundings.
• Arrange for special services requested by customers.
• Update registration cards and verify guest details.
• Handle incoming guest room reservations and promote hotel outlets.
• Maintain knowledge of current promotions and events.
• Adhere to hotel and corporate guidelines and maintain confidentiality.

Skills

English fluency

Guest relations

Multitasking

Customer service

Positive attitude

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

• Is available to register, process and greet customers promptly.
• Checks the daily arrival list.
• Welcomes customers to the hotel.
• Responds to customer requests for information about the hotel and its surroundings.
• Arranges for special services requested by the customer.
• Stays current with developments in the hotel by reviewing the communication; updates log book and prepares for next shift.
• Provide personalized, courteous service and information to guests.
• Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest’s name, address and method of payment.
• Handles incoming guest room reservations.
• Maximize customer satisfaction and utilization of hotel facilities by promoting hotel outlets and other facilities to guests.
• Is aware, at all times, of current room status and room availability.
• Is fully aware of, and knows how to handle, all current and future hotel promotions.
• Adhere to Hotel and corporate guidelines.
• Maintain confidentiality with all guest information.
• Maintain up to date knowledge on events and activities in the city.
• Natural attitude towards providing excellent quality service.
• Previous experience in a hotel or service industry preferred.
• Excellent time management and organizational skills.
• Adheres to RHG's Responsible Business ethics.

Qualifications

• Minimum 3/ 4 years in the same position in a 4/5 star hotel.
• Natural / Smiling attitude towards providing excellent quality service.
• Good command of English Language
• Possess a pleasing personality.
• Age – 25 to 35 Years
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Guest relation oriented.
• Possess strong multitasking skills.
• Positive, Yes I can personality

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.