Receptionist

Tanqeeb; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

An established industry player is seeking a dedicated receptionist to ensure premium service and customer satisfaction. This role involves managing the reception desk, handling transactions, and addressing customer enquiries with professionalism and courtesy. The ideal candidate will possess excellent communication skills and a professional appearance, contributing to a welcoming environment. If you are flexible, eager to learn, and ready to make a positive impact, this position offers a fantastic opportunity to thrive in a dynamic setting.

Qualifications

• Strong communication and listening skills are essential for customer interactions.
• Flexibility and a professional appearance are key to success in this role.

Responsibilities

• Ensure premium service tailored to individual customer needs.
• Manage the reception desk and handle transactions efficiently.
• Maintain customer satisfaction and handle enquiries professionally.

Skills

Flexibility and willingness to learn

Professional personal appearance

Excellent verbal communication skills

Listening skills

Telephone skills

Job description

Job Responsibilities

• Ensure premium service tailored to the individual needs of each customer.
• Responsible for running the reception desk smoothly and efficiently, and managing incoming and outgoing transactions.
• Ensure customer satisfaction at all times.
• Deal with all enquiries in a professional and courteous manner, in person, on the telephone, or via e-mail.
• Fulfill all reasonable requests from prospects/customers to ensure their comfort, satisfaction, and safety while hosting them.
• Conduct regular checks throughout the day and report any issues to the line manager.
• Accountable for appointments and scheduling them properly on the days and times specified, as well as reminding people of these appointments.
• Understand the operations of an office and provide information over the phone.

Skills

• Flexible and prepared to learn.
• Professional personal appearance.
• Excellent verbal communication, listening, and telephone skills.