Receptionist

Mövenpick Hotels & Resorts; Doha; On-site; QAR 30,000 - 40,000; Full time

Job summary

A luxury hotel chain in Doha, Qatar, is looking for a professional Receptionist. You will create a welcoming environment for guests, manage correspondence, and support administrative tasks. Ideal candidates should have strong communication, organizational skills, and previous experience in a customer service role. A high school diploma is required, with preference for an associate's degree.

Qualifications

• Previous experience as a receptionist or in a customer service role.
• Proficiency in Microsoft Office Suite is essential.
• Exceptional organizational skills and attention to detail.

Responsibilities

• Greet and direct visitors, ensuring a professional and friendly first impression.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Maintain a clean and organized reception area.

Skills

Excellent communication skills

Customer-focused attitude

Organizational skills

Fluency in English

Education

High school diploma or equivalent

Associate's degree in business administration or related field

Tools

Microsoft Office Suite

Multi-line phone systems

Job description

Company Description
Contemporary, convenient and perfectly positioned, the upscale Mövenpick Hotel Doha is a 4-star luxury hotel, ideal for business travellers. Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts.

Job Description
We are seeking a professional and friendly Receptionist to join our team in Doha, Qatar. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask efficiently in a fast-paced setting.

Responsibilities:

• Greet and direct visitors, ensuring a professional and friendly first impression
• Manage incoming calls, emails, and correspondence, routing them to appropriate departments or individuals
• Schedule and coordinate meetings, appointments, and travel arrangements for executives and staff
• Maintain a clean and organized reception area, ensuring a pleasant and professional atmosphere
• Handle administrative tasks such as filing, data entry, and document preparation
• Assist with office supply inventory and ordering as needed
• Process incoming and outgoing mail and packages
• Provide general information and answer inquiries from clients, visitors, and employees
• Support other departments with various clerical tasks as required
• Ensure security protocols are followed by managing visitor logs and issuing visitor badges
• Arabic-speaking candidates are encouraged to apply

Qualifications:

• Previous experience as a receptionist or in a customer service role
• Excellent verbal and written communication skills
• Strong interpersonal skills with a customer-focused attitude
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to operate multi-line phone systems and basic office equipment
• Fluency in English; additional languages are a plus
• Exceptional organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Professional appearance and demeanor
• Basic math skills for handling payments and transactions
• Knowledge of office management systems and procedures
• High school diploma or equivalent; associate's degree in business administration or related field preferred

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