QNB3876 - Senior Manager Third Party Risk Management (Qatarization)

QNB Group; Doha; On-site; QAR 350,000 - 650,000; Full time

Job summary

QNB Group in Doha seeks an experienced Associate for Third Party Risk Management to oversee vendor relationships, ensure regulatory compliance, and design risk governance frameworks. You will develop and monitor KPIs for risk performance and support business units in managing third party relationships.

The role requires extensive experience in international banking, strong understanding of regulatory risk, and the ability to implement risk management strategies across the group.

Qualifications

• Bachelor’s degree in Marketing, Banking, Finance, Accounting, Economics, or IT.
• Minimum 8 years of relevant experience in a highly rated international bank.
• Strong knowledge of operational risk and regulatory compliance.

Responsibilities

• Oversee Third Party (Vendor and Outsourcing) as part of Second Line Operational Risk to ensure effective setup and implementation of the framework, its maintenance and development.
• Assist the Group VP Third Party Risk Management in the setup, oversight and execution of the framework by business owners to ensure risks are understood and monitored.
• Develop KPIs for performance monitoring and quality measurement for both Operational Risk Department & Businesses and monitor achievement.
• Develop and implement a comprehensive inventory of all third parties with whom QNB Group has a relationship.
• Catalogue customer risks exposure related to third parties and perform risk-based segmentation of suppliers.
• Establish rules-based due diligence testing and a disciplined governance framework.
• Implement integrated technology and MIS workflow processes and tools for Third Party Risk Management.
• Maintain data protection and confidentiality and ensure compliance with AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy.

Skills

ThirdParty Risk Management

Vendor Management

Regulatory Compliance

KPI Development

Education

Bachelor’s degree in Marketing/Banking/Finance/Accounting/Economics/IT

Job description

About QNB

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Summary

The incumbent will assist the VP Third Party Risk Management to provide both due diligence and due on-going monitoring of Third Party Service Providers to the group. As the Associate Third Party Risk Management, your primary responsibility will be to oversee and manage the bank's relationships with external vendors and service providers, ensuring compliance with regulatory requirements and minimizing risk exposure. You will be responsible for designing and implementing risk management strategies, policies, and procedures, as well as providing guidance and support to business units throughout the organization. Your role will be critical in maintaining the bank's reputation and financial stability.

Main Responsibilities

Shareholder & Financial

• Oversee Third Party (Vendor and Outsourcing) as part of Second Line Operational Risk to ensure effective set up and implementation of the framework, its maintenance and development.
• Assist the Group VP Third Party Risk Management in the setup, oversight and execution of the framework by business owners to ensure the risks of the individual relationships are understood and monitored by them.
• Assist the VP Third Party Risk Management in creating Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for both the Operational Risk Department & Businesses and monitor their achievement on periodic basis.
• Assist the VP Third Party Risk Management in the set-up, oversight and execution of the framework by business owners to ensure the risks of the individual relationships are understood and monitored by them; Should include but not be limited to;
• Development and oversight implementation of a comprehensive inventory of all third parties with whom QNB Group has a relationship.
• Development and oversight implementation of a comprehensive cataloguing of specific customer risks to which third parties can expose QNB.
• Development and oversight implementation of a risk based segmentation of the supplier base.
• Development and oversight implementation of rules based due diligence testing.
• Development and implementation of a disciplined governance and escalation framework.
• Development and oversight implementation of Integrated technology and MIS workflow process and tools.
• Implements KPI’s and best practices for Third Party Risk Management.
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.

Customer (Internal & External)

• Assist the VP Third Party Risk Management in providing timely and accurate information to the external and internal auditors and the compliance function as and when required.
• Assist the VP Third Party Risk Oversight to provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
• To assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

Internal (Processes, Products, Regulatory)

• Assist the VP Third Party Risk Oversight on the following;
• Assist the VP Third Party Risk Management in ensuring that minimum standards of control and management disciplines are in place whenever services are performed by a Group Constituent.
• Review and provide comments on all Group policies and procedures submitted to the (missing word) by relevant departments/ units in relation to 3rd Party Risk Management.

Learning & Knowledge

• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.
• Possess an understanding of processes and controls in all related operational areas.
• Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk.
• Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk.
• Keep abreast of the latest technical developments in modeling operational risk.

Legal, Regulatory, and Risk Framework Responsibilities

• Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
• Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
• Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
• Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
• Maintain appropriate knowledge to ensure full qualification to undertake the role.
• Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
• Attend mandatory (internal and external) seminars as instructed by the Bank.
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.

Other

• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
• Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
• Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
• All other ad hoc duties/activities related to QNB that management might request from time to time.

Education And Experience Requirements

• Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).
• At least 8 years of relevant experience, preferably within a highly rated international bank.

Note: you will be required to attach the following:

• Resume/CV
• Copy of Passport or QID
• Copy of Education Certificate
• Copy of Birth Certificate