Project Associate (Cultural Mediator)

Global Roles; Qatar; On-site; QAR 60,000 - 120,000; Full time

Job summary

The International Organization for Migration (IOM) seeks a Project Associate (Cultural Mediator) to support the Assistance Programme in Qatar by facilitating communication and cultural mediation. You will interpret between Dari, Pashto, and English, accompany guests to appointments, and help ensure confidentiality and data protection.

Responsibilities include translating, organizing cultural awareness sessions, reporting using the SMART CAMP SYNC App, and assisting the Feedback Mechanism team

Qualifications

• Experience with at-risk communities.
• Experience in migration, including assistance.
• Experience in transit centres and/or resettlement programmes.

Responsibilities

• Provide interpretation in Dari and/or Pashto and English to facilitate communication between IOM staff and Afghan evacuees at CAS.
• Accompany guests to appointments or meetings to provide interpretation/translation support.
• Carry out informal written translations from English to Dari and/or Pashto (and vice versa) under tight deadlines.
• Maintain confidentiality and integrity of paperwork per standards and data protection rules.
• Apply humanitarian principles with gender, age, and diversity considerations.
• Organize and deliver cultural awareness sessions to strengthen intercultural understanding.
• Provide inputs for daily, quarterly and annual reports using the SMART CAMP SYNC App.
• Assist the Complaint and Feedback Mechanism team with interpretation/written translation when required.
• Perform other related duties as assigned.

Skills

Cultural Mediation

Interpretation

Translation

Migration Assistance

Community Outreach

Multicultural Communication

Drafting Translations

Editing Translations

Humanitarian Principles

Microsoft Office Suite

Transit Centre Operations

Resettlement Programme Experience

Working with at-risk communities

Language Proficiency

Confidentiality Management

Education

Bachelor's degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law

High school diploma with five years of relevant experience

Tools

Microsoft Office Suite

Job description

The Project Associate (Cultural Mediator) supports the implementation of the Assistance Programme by facilitating communication and cultural mediation, including interpretation and translation between Dari, Pashto, and English. The role involves accompanying guests to appointments, maintaining confidentiality, and contributing to intercultural understanding and reporting.

Responsibilities

• Provide interpretation in Dari and/or Pashto and English to facilitate communication between IOM Assistance Programme Staff to communicate with Afghan evacuees at CAS.
• Accompany guests to appointments or meetings (e.g. medical visits), where required, to provide interpretation/translation support.
• Carry out informal written translations for the Assistance Programme from English to Dari and/or Pashto (and vice versa), often working to a tight deadline with high standards of accuracy.
• Maintain the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules.
• Apply humanitarian principles in all duties, as well as a gender, age and diversity-sensitive approach.
• Contribute to strengthening intercultural understanding among Protection/MHPSS and partner staff by organizing and delivering cultural awareness sessions.
• Provide inputs for daily, quarterly and annual reports through the use of the SMART CAMP SYNC App to track appointments and requests logged by protection/MHPSS staff.
• Assist the Complaint and Feedback Mechanism team, when required, with interpretation and / or written translation.
• Perform such other related duties as may be assigned.

Requirements

• High school diploma with five years of relevant experience; or, Bachelor's degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with three years of relevant professional experience.
• Accredited Universities are those listed in the UNESCO World Higher Education Database.
• Experience working with at-risk community members and individuals with specific needs.
• Experience in the field of migration, including assistance.
• Experience working in a transit centre and/or on a resettlement programme.
• Experience working in a fast-paced, multicultural environment.
• Prior interpretation and/or translation experience.
• Excellent knowledge and skills in translation and interpretation between the target language(s).
• Demonstrated ability to draft and edit translations in the target language(s).
• Strong interpersonal and communication skills in a multicultural setting.
• Strong work ethics and commitment to humanitarian principles.
• In depth knowledge of the broad range of migration related subject areas dealt within the Organization.
• Proficiency in Microsoft Office software packages.
• Availability and flexibility to work beyond the normal working schedule and on day/evening/night shift duties.
• Fluency in English and Dari or Pashto (oral and written).
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Skills

• Cultural Mediation
• Interpretation
• Translation
• Migration Assistance
• Community Outreach
• Multicultural Communication
• Drafting Translations
• Editing Translations
• Humanitarian Principles
• Microsoft Office Suite
• Transit Centre Operations
• Resettlement Programme Experience
• Working with at-risk communities
• Language Proficiency
• Confidentiality Management

Languages

English, Dari, Pashto