Partnership Management Manager (Doha)

Keeta; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A delivery and logistics company in Doha is looking for a Partner Manager to develop and optimize 3PL operational plans while ensuring partner accountability and high service quality. Candidates should have a Bachelor's degree and at least 3 years of experience in rider growth and partner management, alongside strong communication and negotiation skills. The role involves monitoring service quality and managing relationships with multiple partners in a dynamic environment.

Qualifications

• At least 3 years of experience in rider growth and partner management.
• Ability to build and maintain strong partner relationships.

Responsibilities

• Develop and optimize 3PL fleet operational plans.
• Ensure partner accountability through performance metrics.
• Monitor rider behavior and service quality.

Skills

Excellent communication skills

Strong negotiation and problem-solving abilities

In-depth knowledge of the rider and 3PL market trends

Proficiency in English

Education

Bachelor's degree or above

Job description

Job Description

• Develop 3PL partners and expand the number of partners and riders according to the demand for delivery in each city.
• Develop and optimize 3PL fleet operational plans, improving capacity, rider quality, and rider efficiency to maintain high service quality and operational efficiency.
• Ensure partner accountability through clear performance metrics, audits, and regular business reviews. Take responsibility for the partners and regions to achieve rider recruitment, operations, management, and user experience goals.
• Ensure 100% compliance for 3PL partners and their riders.
• Monitor rider behavior and service quality through fleet partners to ensure end-user satisfaction.
• Work with the operations team to develop rewards and penalties for 3PL and manage them on a day-to-day basis to achieve business goals such as hiring goals, user experience goals, etc.
• Communicate the elimination of partners who do not meet the requirements.
• Complete the related work within the department assigned by the manager

Qualifications

• Bachelor's degree or above, with at least 3 years of related areas as rider growth and partner Management
• Excellent communication skills, with the ability to build and maintain strong partner relationships
• Strong negotiation and problem-solving abilities, with a results-oriented mindset
• In-depth knowledge of the rider, 3PL market trends and best practices
• Proficiency in English