Outlet Manager

Pullman Hotels & Resorts; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading hotel brand in Doha is seeking an experienced Outlet Manager to oversee daily operations, ensuring high guest satisfaction and leading a dedicated team. The ideal candidate will possess leadership experience and a service-focused personality, driving operational excellence. Join us and contribute to creating memorable experiences for guests in a vibrant hospitality environment.

Qualifications

• Service-focused personality required.
• Previous leadership experience needed.
• Ability to build relationships with stakeholders.

Responsibilities

• Oversee daily operations ensuring guest satisfaction.
• Lead, train, and motivate the team.
• Monitor inventory and cost control.
• Handle guest feedback professionally.

Skills

Service focused personality

Leadership experience

Networking skills

Team culture advocacy

Job description

Overview

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As an Outlet Manager, you will strategically lead the team to take guest satisfaction to the next level.

Responsibilities

• Oversee the day-to-day operations of the outlet, ensuring smooth service and guest satisfaction.
• Lead, train, and motivate the team to deliver high-quality service.
• Monitor inventory, ordering, and cost control to meet budget targets.
• Handle guest feedback and resolve issues promptly and professionally.
• Ensure compliance with health, safety, and hygiene standards.
• Collaborate with the culinary and service teams to maintain quality and consistency.
• Prepare reports on sale and operational performance.
• Implement promotional activities and upselling strategies.

Qualifications

• Service focused personality is essential and previous leadership experience required
• Proven ability to build and maintain good relationships with all stakeholders and team
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance