Office Services - Senior Associate

PwC Middle East Enterprise Solutions; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading professional services firm in Doha is seeking an experienced Office Services Manager. You will oversee the smooth operation of the office, manage procurement, and ensure administrative tasks are handled efficiently. The ideal candidate has over 5 years of experience in a professional services environment and a Bachelor's degree. Fluency in English is essential, and proficiency in Arabic is an advantage. This role involves team leadership and communication across various levels.

Qualifications

• 5+ years of experience providing office services in a professional services environment, or equivalent internal experience.
• Experience with a professional services firm preferred.
• Prior people management/team lead experience preferred.

Responsibilities

• Coordinate administrative support for the office.
• Oversee procurement of office supplies.
• Manage office help and reception services.
• Adhere to the allocated budget for office services.
• Coordinate office events with close liaison with the Office Manager.
• Handle and report ad-hoc issues arising.
• Manage administrative tasks related to new hires and departures.

Skills

Fluency in spoken and written English

Proficiency in Arabic

Problem-solving skills

Effective communication

Team leadership

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Overview

PwC operates regionally with around 12,000 people in 12 countries, providing advisory, assurance and tax services. The regional team delivers international experience within the Middle East context, leveraging PwC's global network of more than 370,000 people.

Line of Service: Internal Firm Services

Industry/Sector: Not Applicable

Specialism: IFS - Internal Firm Services - Other

Management Level: Senior Associate

Job Description

At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects. In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.

Roles And Responsibilities

• Ensures the smooth operation of the office, by coordinating administrative support across the office and ensuring the office is supported in an efficient and effective manner.
• Responsible for procurement of office supplies and oversight of office help, drivers and reception.
• Adhere to the allocated budget for the Office Services function; propose cost saving solutions as appropriate.
• Work with procurement with regards to office needs (supplies, consumables); prepare purchase orders for office management supplies, rent, utilities and service charges.
• Coordinate local events and office events with close liaison with the Office Manager.
• Coordinate printing and binding requests; facilitate New Hire onboarding in coordination with HR.
• Notify HC, IT and reception of new hires/departures; provide/remove security passes and access to the office as appropriate.
• Handle and report ad-hoc issues arising; act as an interface between administrative staff and management.
• Manage external archiving if relevant; manage seating, storage and parking allocations; oversee couriers and post room.

Internal Process

• Manage Office administrator assignment and conflict; adhere to policies and procedures set by management.
• Coordinate driver schedules, review timesheets and manage leave; coordinate office administrator and receptionist schedules and leave.
• Manage maintenance, repairs, cleaners and other outsourced services; liaise with office landlord.
• Fire safety warden and business resilience liaison; manage local office petty cash.
• Support Learning and Growth; ensure daily operation of junior staff is well-maintained and fairly provided to all users; standardise and improve efficiency of internal office management processes.
• Assist the Office Manager in recruiting and deploying junior admin staff and training new team members; manage performance of direct reports.
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

Education

• Bachelor’s degree required

Language

• Fluency in spoken and written English; proficiency in Arabic is an advantage

Experience and Skills

• 5+ years of experience providing office services in a professional services environment, or equivalent internal experience
• Experience with a professional services firm preferred; prior people management/team lead experience preferred
• Extensive knowledge of computer software (e.g. Microsoft Office), ability to identify problems and resolve them, and ability to make decisions without prior reference
• Clear and concise communications at all levels; strong managerial presence; ability to work accurately

Other Details

• Available for Work Visa Sponsorship: Yes
• Government Clearance Required: Yes