Memorable Stay Experience Specialist

Westin Hotels & Resorts; Doha; On-site; QAR 50,000 - 80,000; Full time

Job summary

Westin Hotels & Resorts in Doha is seeking a Guest Experience Expert to deliver a memorable stay for guests. You will guide guests through check-in/check-out, handle requests, and coordinate with teams to ensure service excellence.

The role emphasizes professional appearance, confidentiality, and adherence to brand standards. Applicants should be capable of standing and moving for extended periods, with a proactive, hands-on approach to daily tasks and guest interactions.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Greet guests and assist with check-in and check-out processes as part of a seamless guest experience.
• Address guest requests, coordinate with hotel services, and ensure timely follow-up.
• Prepare and complete reports as needed, contributing to smooth daily operations.
• Promote local area highlights and hotel amenities to enhance guest satisfaction.

Education

High school diploma or GED

Job description

Westin Hotels & Resorts in Doha is seeking a Guest Experience Expert to deliver a memorable stay for guests. You will guide guests through check-in/check-out, handle requests, and coordinate with teams to ensure service excellence.

The role emphasizes professional appearance, confidentiality, and adherence to brand standards. Applicants should be capable of standing and moving for extended periods, with a proactive, hands-on approach to daily tasks and guest interactions.