Job Responsibilities
- Greeting Visitors: Welcome guests, clients, and employees as they arrive at the office or reception area with a friendly and professional attitude.
- Answering Phone Calls: Manage incoming calls and route them to the appropriate department or individual. Take messages accurately and ensure they are delivered promptly.
- Scheduling Appointments: Coordinate and schedule appointments, meetings, and conference rooms for staff and clients using digital calendars or scheduling software.
- Administrative Support: Assist with administrative tasks such as data entry, filing, scanning, and document preparation as needed to support various departments.
- Handling Mail and Deliveries: Receive, sort, and distribute incoming mail, packages, and deliveries. Prepare outgoing mail and packages for pickup or shipment.
- Maintaining Reception Area: Keep the reception area clean, organized, and well-presented at all times. Ensure office supplies are stocked and equipment is in working order.
- Providing Information: Respond to inquiries from clients, visitors, and employees by providing accurate information or directing them to the appropriate resource.
- Security and Access Control: Monitor access to the premises, issue visitor badges, and ensure compliance with security protocols and procedures.
- Maintaining Records: Maintain visitor logs, appointment schedules, and other relevant records accurately and confidentially.
- Customer Service: Provide exceptional customer service by addressing concerns, resolving issues, and ensuring a positive experience for all visitors and callers.
Key Skills: Reception
Employment Type: Full Time
Department / Functional Area: Secretary, Front Office, Personal Assistant (PA)