Maintenance Supervisor - Residential

Qatar Airways Group; Doha; On-site; QAR 120,000 - 180,000; Full time

Job summary

Qatar Airways Group in Doha is seeking a Maintenance Coordinator to monitor and oversee appliance maintenance across multiple locations, ensuring cost-effective and timely service according to Qatar Airways standards.

You will lead inspections, coordinate with on-site teams, manage the PAT testing schedule, and maintain daily records while ensuring 24/7 responsiveness for emergency issues.

Qualifications

• Bachelor’s Degree/Diploma or Equivalent with Minimum 5 years of job-related experience.
• Experience working in Hotel/Hospitality/Facilities Management.
• Demonstrated ability to multi-task and prioritize.
• Excellent communication skills in spoken and written English and handling customers in a polite and patient manner.
• Excellent knowledge of Kitchen Appliance repair and maintenance.
• Valid Qatari or a transferable driving license.
• People management and basic leadership skills.
• Strong knowledge of MS Office and should be IT knowledgeable.

Responsibilities

• Makes periodic inspections of assigned facilities to determine condition; prepare inspection reports, diagnose problems and initiates necessary action to optimize the life span.
• Ensure all pending appliance maintenance requests are followed up and updated by on-site maintenance team.
• Inspects all completed appliance maintenance works and signs off on completion certificates.
• Prepare and follow-up on the PAT testing schedule.
• Respond to emergency situations or major issues on a 24/7 basis.
• Administers the work of contracted staff across projects, including assigning and reviewing work.
• Reviews service requests, determines if in-house resources suffice, sets priorities and communicates timelines to customers.
• Plans labour and materials for appliance maintenance and repairs; provides input on materials required.

Skills

Multi-tasking

Prioritization

Customer handling

MS Office

IT literacy

Excellent English communication

Education

Bachelor’s Degree/Diploma or Equivalent

Tools

MS Office

Job description

About the role

Welcome to a world where ambition propels success!

In this role, you will monitor all maintenance activities to ensure smooth running of the Appliances at multiple locations and ensure they are properly maintained as per Qatar Airways standards in a cost effective and timely manner.

General Information

Ref # 233861

Location: Qatar-Doha

Job family: Corporate & Commercial

Closing Date: 2026-11-01

Specific Responsibilities Include

• Makes periodic inspections of assigned facilities to determine condition; prepare inspection reports, diagnose problems and initiates necessary action to optimize the life span and operational reliability and ensure that the appliances are properly maintained in accordance with the best practices.
• Ensure all pending appliance maintenance request are followed up and the system is updated with the latest comments / feedback provided by the on-site maintenance team.
• Inspects all completed appliance maintenance related works, assures that work is completed as per the scope of work and signs off on the completion certificate.
• Prepare and follow-up on the PAT (Portable Appliance Testing) testing schedule
• Respond to emergency situations or any other major issues on 24/7 days a week basis.
• Administers the work of contracted staff on all projects, including assigning work and reviewing and evaluating work in progress.
• Review request for service, determine whether the problem can be resolved through in-house resources, set priorities/timelines, communicate the timelines to customer and accordingly execute the job.
• Plan labour and material needs for designated appliance maintenance and repair jobs to ensure adequate materials and equipment are available to carry out scheduled / unscheduled appliance maintenance tasks; provide input to Immediate superior and technical document specialist on the material required.
• Maintain daily records regarding manpower, materials, handy stock, tools and equipment usage.
• Perform other department duties related to his/her position as directed by the Head of the Department

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualification

About You

To be successful in this role, you must meet the following requirements:

• Bachelor’s Degree/Diploma or Equivalent with Minimum 5 years of job-related experience.
• Experience working in Hotel/Hospitality/Facilities Management
• Demonstrated ability to multi-task and prioritize
• Excellent communication skills in spoken and written English and handling customers in a polite and patient manner.
• Excellent knowledge of Kitchen Appliance repair and maintenance
• Valid Qatari or a transferable driving license.
• People management and basic leadership skills.
• Strong knowledge of MS Office and should be IT knowledgeable.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.