Lifeguard/Pool Attendant

MONDRIAN; Doha; On-site; QAR 24,000 - 42,000; Full time

Job summary

Mondrian Doha is seeking a hospitality attendant to maintain the pool deck, gym, and changing areas with a strong guest-service approach. You will monitor towel inventory, assist guests with seating, and participate in daily briefings to uphold brand standards.

You will ensure safety, demonstrate exercise techniques, and promptly report hazards while delivering courteous, proactive service in a luxury hotel environment.

Qualifications

• Guest-facing hospitality mindset required.
• Safety-conscious with awareness of gym and pool area hazards.

Responsibilities

• Clean and maintain restrooms, changing rooms, Gym, and Pool deck area.
• Monitor towels inventory; collect clean towels from laundry and return dirty ones.
• Attend daily briefings by Spa Manager/Supervisor; sign out/in keys as required.
• Identify hazards in gym/pool areas and report to supervisors immediately.
• Demonstrate exercises and correct techniques to guests to minimize risk of injury.
• Greet guests, assist with seating, and provide consistent guest service.

Job description

JOB TASKS

Performs all duties in a timely and professional mannerTurns in lost and found items throughout shift according to hotel proceduresCleans and maintains the restrooms changing rooms and the Gym in the Pool deck area Monitors and maintains appropriate inventory of pool towels throughout shift obtaining clean towels from the laundry and returning dirty towelsProvide excellent service consistent with the hotels standards operating procedures and brand attributes To attend daily briefing in Pool and Fitness conducted by Spa Manager Spa director or supervisor To collect Task Sheet Keys amp Tools from the Spa pool and fitness office amp return them at the end of the shift To ensure that you sign out and in for the keys Adheres to all gym area safety standards including safety procedures for adverse weather conditionsDemonstrate how to carry out various exercises and routinesTo keep an eye on people indulging in recreational activities on the poolProactively identify hazards or potential hazards and take measures to prevent accidents Promptly communicates food and beverage service requests to pool Food and Beverage ServersCleans maintains and positions pool furniturePicks up trash and dirty towels and repositions chairs throughout shiftApplies excellent guest relations skills when interacting with guestsWatch clients do exercises and show or tell them correct techniques to minimize injury and improve fitnessExplain and enforce safety rules and regulations on sports recreational activities and the use of exercise equipmentPromptly communicates food and beverage service requests to pool Food and Beverage ServersCleans maintains and positions gym furniturePicks up trash and dirty towels and repositions chairs throughout shiftApplies excellent guest relations skills when interacting with guestsPerforms all duties in a timely and professional mannerTurns in lost and found items throughout shift according to hotel proceduresCleans and maintains the restrooms changing rooms and the Gym in the Pool deck area Monitors and maintains appropriate inventory of gym towels throughout shift obtaining clean towels from the laundry and returning dirty towelsProvide excellent service consistent with the hotels standards operating procedures and brand attributes Greet all guests upon arrival distribute towels offer assistance with seating and delivering consistent guest service exceeding guest expectations and providing all other supporting services Knowledgeable of hotel facilities and services to answer guest inquiries Willing to take ownership of all guest requests and complaints try to resolve issues immediately and follow up to ensure the guests satisfaction Identify and report defects throughout the gym area notify supervisors and concerned departments immediately of hazards injuries equipment or processes that negatively affect the operations Knows the location and contents of First Aid Kit and has basic Knowledge of the principles and practices first aide Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others Responsible for maintaining cleanliness of gym and facilities including straightening and stacking chairs collecting soiled towels and trash moving chairs towels replacing flags and cleaning signs Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs collecting soiled towels and trash moving chairs towels replacing flags and cleaning signs Greet all guests upon arrival distribute towels offer assistance with seating and delivering consistent guest service exceeding guest expectations and providing all other supporting services Knowledgeable of hotel facilities and services to answer guest inquiries Willing to take ownership of all guest requests and complaints try to resolve issues immediately and follow up to ensure the guests satisfaction Identify and report defects throughout the pool deck area notify supervisors and concerned departments immediately of hazards injuries equipment or processes that negatively affect the operations Ensure the pool deck is swept and watered down and that all furniture is in the correct place when setting up in the morning Work closely with other departments that are essential to ensuring a positive guest experience

RULES AND RESPONSIBILTIES

Do not leave your work section without hand over to a relieverKeep the pantry and the service lift areas closed alwaysKeep the pantry and the service area clean and neatDo not lend anyone your keyTo follow all the procedures of the key signing in and outClean and care of your equipment as directedFollow safety rules while at workDo not give out guest names or room numbersNot to throw away anything that guests leave lying aroundWatch for suspicious behavior and report unusual movesWatch closely for fire or any incidentDo not eat in guest areasNot to carry on small talk with others while on dutyDo not use guest towels for cleaningNot to put your hands in the waste bin when emptying itReport any breakages or damages to the Housekeeping According to the Hotel needs you might be required to work in any of the areas of the properties