Learning & Development Executive - Waldorf Astoria Doha Lusail

Hilton Worldwide, Inc.; Lusail; On-site; QAR 200,000 - 400,000; Full time

Job summary

A global hospitality leader in Qatar is seeking a passionate Learning & Development Executive. In this role, you will deliver high-quality training programs, support service excellence initiatives, and foster professional growth among team members. The ideal candidate has experience in luxury hospitality and is known for strong communication skills and an engaging personality. This position offers a dynamic work environment with opportunities for professional development.

Benefits

Workplace flexibility

Career growth and development

Employee travel discount program

Qualifications

• Hands-on experience in Learning & Development roles within luxury hospitality.
• A positive, engaging, and approachable personality.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver high-quality training programs to team members.
• Lead service excellence training initiatives.
• Support implementation of annual training plan.

Skills

Training delivery

Coaching

Strong communication skills

Flexibility to adapt

Job description

Job Description - Learning & Development Executive

We are seeking a passionate and dynamic Learning & Development Executive to join our Human Resources team. The Learning & Development Executive will play a key role in driving a culture of continuous learning and service excellence across the hotel.

What will I be doing?

As a Learning & Development Executive, you will be responsible for supporting the property’s training objectives and fostering professional growth among team members. Your responsibilities include:

• Delivering high-quality training programs to internal team members across all departments.
• Leading service excellence training initiatives that align with Waldorf Astoria brand standards.
• Supporting the implementation of the hotel’s annual training plan.
• Conducting systematic training needs analyses in partnership with Heads of Department, HR leadership, and the Training Manager.
• Assisting department managers in achieving their training goals and reviewing progress on a monthly basis.
• Designing, preparing, and conducting in-house training sessions, including recruitment and selection, performance management, and employee relations modules.
• Ensuring all new employees receive comprehensive onboarding, departmental, and compliance training.
• Holding monthly meetings with departmental trainers to ensure alignment on training priorities.

What are we looking for?

To be successful in this role, you will bring a strong foundation in Learning & Development with the drive to inspire others to grow. Specifically, we are looking for:

• Hands-on experience in Learning & Development roles, including training delivery and coaching; within luxury hospitality.
• A positive, engaging, and approachable personality.
• Strong communication and interpersonal skills, with the ability to engage learners at all levels.
• Professional presentation and excellent grooming standards.
• Flexibility to adapt to evolving business needs and training priorities.

Ability to manage multiple tasks, work under pressure, and deliver results independently or as part of a team.

Working for Hilton

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program.

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment.