Junior Accountant

Almana Group; Doha; On-site; QAR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Duty Manager for their 3-star hotel in Doha. This role requires a dynamic leader with a strong commercial awareness and the ability to manage daily hotel operations effectively. Responsibilities include overseeing all departments, ensuring service quality, and maintaining guest satisfaction. The ideal candidate will have a solid background in hospitality management, excellent communication skills, and a proven track record in revenue management. Join a vibrant team and contribute to creating memorable experiences for guests in a thriving hotel environment.

Benefits

Accommodation

Transport

Annual Benefits as per Qatar Labour Rule

Qualifications

• Minimum 3-4 years experience in a 2-3 star hotel.
• Excellent revenue management and problem-solving skills.

Responsibilities

• Oversee all hotel operations and ensure SOP implementation.
• Conduct regular meetings with staff to discuss operations and targets.

Skills

Revenue Management

Problem Solving

Communication Skills

Team Player

Education

Degree in Hospitality Management

Bachelor's Degree in Related Field

Diploma in Hospitality Management

Tools

MS Office

IDS Hotel Operation Software

Job description

We are looking for a Duty Manager for our 3-star Hotel in Doha. The ideal candidate should be a good team player and have an excellent level of commercial awareness, daily hotel operation, capable of leading a star hotel team of employees and who can build and maintain relationships with internal and external guests.

• Fully responsible for all aspects of departments. Support and work with all Departments in all aspects of running the hotel.
• Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
• Conduct regular operations team meeting with staff daily/weekly to discuss routine operational matters, sales targets, and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to Management on a regular basis.
• Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant/Management guidance to be taken wherever required.
• Monitor the purchase/indent/requestions of each department.
• Dealing with Suppliers/Vendors/AMC service providers for quality products and providing performance assessment of vendors every quarter to HO Purchase.
• Inspecting all departments for SOP implementation. Inspecting all departments with their respective Managers for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
• Monitor the coordination between all departments for smooth & efficient operations.
• Assessing and reviewing customer satisfaction and service recovery process. Meet all dept. heads to review & train the staff to upkeep the human capital.
• Identifying staff learning needs and assisting with development.
• Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
• Conduct weekly/Daily meeting with marketing and sales team for enquiry & follow up & conversion to grow the business.
• Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
• Be available on call hours a day to resolve any urgent problems or emergencies.
• Responsible for the overall management of the operation of the hotel.
• MIS preparation as directed by the Management.
• Any other duties assigned.

QUALIFICATION & EXPERIENCE

Excellent revenue management skills with experience in problem solving and a good team player. Highly focused, have excellent communication skills, be motivated and professional in appearance and presentation. Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field. Computer Knowledge, MS Office. Working experience in IDS hotel operation software is desirable. Minimum 3 to 4 years work experience in a 2 to 3 Star Hotel.

SALARY PACKAGE

Basic salary of QAR 0 to 0 + Accommodation + Transport + Annual Benefits as per Qatar Labour Rule.