Infrastructure Operations Engineer

UrbaCon Contracting & Trading Company; Doha; In loco; QAR 180.000 - 300.000; Tempo pieno

Descrizione del lavoro

The Infrastructure Operations Engineer role in UrbaCon Contracting & Trading Company focuses on operating and securing enterprise infrastructure across Microsoft Azure, on‑premises, and hybrid environments.

The position emphasizes cloud operations, AIOps, Linux/Windows administration, Kubernetes, and automation, ensuring performance, security, and cost efficiency with proactive monitoring and ITSM practices.

Competenze

• Bachelor's degree in IT or related field required.
• Strong knowledge of cloud operations and hybrid infrastructure.
• Experience with IaC, automation, and DevOps practices.

Mansioni

• Operate Azure, on‑premises, and hybrid infrastructure to ensure availability and security.
• Implement AIOps, automation, monitoring, and cost optimization.
• Develop infrastructure as code using Terraform, Bicep, and Ansible.
• Manage Kubernetes clusters and containerized services across environments.

Conoscenze

Cloud Operations

Hybrid Infrastructure

Linux Administration

AIOps & Observability

Containers & DevOps

Security & Compliance

Automation & Scripting

Formazione

Bachelor's Degree in IT or related field

Strumenti

Terraform

Bicep

Ansible

PowerShell

Python

Azure

Azure DevOps

Git/GitHub

Kubernetes

Prometheus

Grafana

ELK

Descrizione del lavoro

Job Summary

The Infrastructure Operations Engineer is responsible for operating, securing, automating, and continuously improving enterprise infrastructure across Microsoft Azure, on-premises, and hybrid environments.

The role has a strong focus on cloud operations, AIOps, Windows and Linux administration, Kubernetes, and infrastructure automation, while providing operational support for core Windows and on-premises platforms.

The engineer ensures service availability, performance, security, scalability, cost efficiency, and recovery readiness by applying proactive monitoring, AI-assisted operations, automation, Infrastructure as Code, and structured IT service management practices.

Job Responsibilities 1

Cloud, Hybrid & Platform Operations

• Manage day-to-day operations of Microsoft Azure, on-premises, and hybrid infrastructure, ensuring availability, performance, security, scalability, cost efficiency, and compliance with operational standards.
• Provision, configure, monitor, troubleshoot, and optimize Azure services including virtual machines, virtual networks, storage, load balancing, identity and access, backup, disaster recovery, monitoring, and security controls.
• Administer enterprise Linux platforms such as Red Hat Enterprise Linux and Ubuntu, covering installation, configuration, user and permission management, patching, hardening, service management, troubleshooting, performance tuning, and lifecycle management.
• Support core on-premises infrastructure including Windows Server, Active Directory, Group Policy, DNS, DHCP, file services, virtualization platforms, server hardware, storage, backup, and related enterprise services.

AIOps, Observability & Automation

• Implement AIOps capabilities using AI-assisted monitoring, event correlation, anomaly detection, predictive analytics, intelligent alerting, incident triage, capacity forecasting, and automated remediation to improve reliability and reduce MTTD and MTTR.
• Develop operational automation and scripts using Python, Bash, and PowerShell to automate provisioning, health checks, patching, compliance validation, reporting, incident response, and repetitive infrastructure tasks.
• Implement observability across infrastructure platforms by collecting and analyzing metrics, logs, events, and alerts using Azure Monitor, Log Analytics, Prometheus, Grafana, ELK, or equivalent monitoring tools.

Kubernetes, Containers & Infrastructure as Code

• Deploy, administer, and support Kubernetes and container platforms, including cluster health, nodes, namespaces, workloads, ingress, storage, networking, upgrades, scaling, monitoring, and troubleshooting of containerized services.
• Build and maintain Infrastructure as Code and configuration automation using Terraform, Bicep, and Ansible, ensuring repeatable, controlled, documented, and version-managed infrastructure deployment.
• Support infrastructure DevOps practices through Git-based source control, code reviews, basic CI/CD pipelines, automated validation, and controlled deployment of infrastructure code using Azure DevOps, GitHub, or equivalent platforms.

IT Service Management, Security & Compliance

• Perform incident, problem, and change management activities, including advanced troubleshooting, service restoration, root cause analysis, corrective actions, and escalation in line with SLAs and ITSM processes.
• Maintain security and operational compliance through patch management, vulnerability remediation, access control, privileged-access governance, configuration hardening, certificate management, backup validation, and disaster recovery testing.
• Monitor infrastructure capacity and cloud consumption, identify rightsizing and cost-optimization opportunities, and support governance through tagging, budgets, utilization reporting, and lifecycle controls.

Collaboration, Projects & Documentation

• Collaborate with security, network, application, database, cloud, and service management teams to deliver infrastructure projects, platform upgrades, migrations, operational improvements, and production support.
• Maintain accurate architecture diagrams, asset and configuration records, SOPs, technical documentation, automation repositories, operational runbooks, and knowledge articles.

Job Knowledge & Skills

• Cloud Operations & Hybrid Infrastructure Management: Strong working knowledge of Microsoft Azure infrastructure, cloud operations, governance, monitoring, backup, disaster recovery, security, cost optimization, and hybrid-cloud environments.
• Linux Administration & Platform Engineering: Strong Linux administration capability across RHEL and Ubuntu environments, including troubleshooting, shell scripting, patching, hardening, networking, storage management, and performance optimization.
• AIOps, Observability & Operational Analytics: Working knowledge of anomaly detection, event correlation, predictive monitoring, AI-assisted incident analysis, operational analytics, automated remediation, logging, monitoring, and observability practices.
• Container Platforms, Automation & DevOps: Practical experience with Kubernetes, Docker, Infrastructure as Code, automation frameworks, Git, CI/CD pipelines, configuration management, and scripting using Python, Bash, PowerShell, Terraform, Bicep, or Ansible.
• Enterprise Infrastructure, Security & Service Management: Knowledge of Windows Server, Active Directory, DNS, DHCP, virtualization, backup and recovery, IAM/RBAC, privileged access management, security hardening, vulnerability remediation, operational compliance, troubleshooting, documentation, and service ownership.

Job Experience

• Professional Experience: Minimum 3 to 5 years of progressive experience in infrastructure operations, cloud operations, Linux administration, systems engineering, or a related infrastructure support role within an enterprise environment.
• Cloud & Hybrid Infrastructure Operations: Hands-on experience supporting production Microsoft Azure environments, Linux platforms, Kubernetes clusters, Windows Server infrastructure, and hybrid or on-premises enterprise technology environments.
• Infrastructure Automation & Platform Engineering: Experience supporting infrastructure automation, operational monitoring, configuration management, Infrastructure as Code (IaC), platform administration, and service reliability initiatives.
• Enterprise IT Operations: Demonstrated experience in incident management, troubleshooting, service restoration, patch management, systems maintenance, operational compliance, and infrastructure lifecycle management.
• Professional Certifications: Relevant certifications in Microsoft Azure, Linux, Kubernetes, Automation, DevOps, Cybersecurity, or IT Service Management are preferred and considered advantageous.

Competencies

• Account Access Management L3
• Agility
• AI Fluency
• Application Server Platforms L3
• Application Sizing L3
• Hardware Management L3
• Leadership_321977503
• Quality_321977507
• Resilience
• Security and Monitoring L3

Education

• Bachelor's Degree in Information Technology or COMPUTER RELATED FIELD