Human Resources & L&D Coordinator

Hilton Worldwide, Inc.; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A global hospitality company is seeking a Human Resources & L&D Coordinator to support HR operations and training initiatives. The role includes managing recruitment processes, maintaining employee records, and coordinating training programs. Ideal candidates will possess strong communication skills and a commitment to customer service. This position offers an excellent opportunity to contribute to employee development within a renowned organization.

Qualifications

• Previous experience in or equivalent role.
• Ability to work on their own or in teams.
• Knowledge of hospitality is advantageous.

Responsibilities

• Assist with end-to-end recruitment processes.
• Maintain accurate employee records.
• Support payroll preparation.
• Administer employee benefits programs.
• Coordinate design and delivery of training programs.

Skills

Excellent communication and people skills

Customer service commitment

Ability to work under pressure

Flexibility in work situations

MS Office applications proficiency

Job description

Overview

The Human Resources & L&D Coordinator is responsible for providing comprehensive support across HR operations and Learning & Development initiatives. This role ensures smooth HR processes, supports employee lifecycle activities, and coordinates training programs that foster professional growth, engagement, and organizational effectiveness.

Work Locations

Hilton Doha Diplomatic District Street West Bay Area P O Box 40414 Doha 0

What will I be doing?

The Human Resources and L&D Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. Specifically, you will be responsible for performing the following tasks to the highest standards:

Human Resources

• Assist with end-to-end recruitment processes, including posting job ads, screening applications, scheduling interviews, and onboarding new hires.
• Maintain accurate employee records (HRIS, personnel files, contracts, etc.) in compliance with data protection regulations.
• Support payroll preparation by providing relevant employee data (absences, bonuses, leave, etc.).
• Administer employee benefits programs and respond to related queries.
• Serve as the first point of contact for HR-related inquiries and escalate issues when needed.
• Coordinate performance review cycles and assist with employee engagement initiatives.
• Ensure compliance with labor laws, company policies, and HR best practices.

Learning & Development

• Coordinate the design, scheduling, and delivery of training programs (in-person, virtual, and e-learning).
• Maintain the L&D calendar and manage logistics for training sessions, workshops, and onboarding programs.
• Track participation, completion, and effectiveness of learning programs; prepare reports for HR and management.
• Collaborate with managers to identify skills gaps and training needs.
• Support the creation of training materials, e-learning content, and knowledge resources.
• Manage learning platforms and ensure accurate training records are maintained.

Qualifications

• Previous experience in or equivalent role
• Excellent communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Experience with MS Office applications and Outlook

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!