Housekeeping Team Lead — Elevate Guest Cleanliness & Service

Al Rayyan Hospitality; Doha; Presencial; QAR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Minor Hotels, owner of Anantara and Tivoli properties, seeks a Housekeeping Assistant Manager at Al Najada Doha Hotel By Tivoli to support the Housekeeping Manager in daily operations and uphold cleanliness standards. You will supervise room attendants and public areas, manage inventory and training, and collaborate with Front Office and Maintenance to ensure seamless guest service.

A strong leader with organization and people skills is essential.

Formación

• High school diploma or equivalent
• 2+ years of experience in housekeeping operations, with at least 1 year in a supervisory or assistant managerial role
• Strong leadership and interpersonal skills
• Excellent organizational and time management abilities
• Working knowledge of housekeeping systems and hotel property management systems (e.g., Opera, HotSOS) is a plus
• Ability to handle multiple priorities and work under pressure

Responsabilidades

• Assist in planning, organizing, and coordinating daily housekeeping operations.
• Supervise and motivate housekeeping staff, including room attendants, public area attendants, and linen room personnel.
• Conduct daily inspections of guest rooms, public areas, and employee work areas for cleanliness and maintenance.
• Ensure housekeeping standards and procedures are consistently followed to maintain quality service.
• Manage inventory and ordering of cleaning supplies, linens, and guest amenities.
• Help schedule staff shifts, manage attendance, and participate in performance reviews.
• Train new housekeeping team members and conduct refresher training sessions.
• Handle guest complaints and special requests in a prompt, courteous manner.
• Support in ensuring compliance with health and safety regulations and sanitation standards.
• Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service.

Conocimientos

Leadership

Staff management

Operations supervision

Customer service

Educación

High school diploma

Herramientas

Opera PMS

HotSOS

Descripción del empleo

Minor Hotels, owner of Anantara and Tivoli properties, seeks a Housekeeping Assistant Manager at Al Najada Doha Hotel By Tivoli to support the Housekeeping Manager in daily operations and uphold cleanliness standards. You will supervise room attendants and public areas, manage inventory and training, and collaborate with Front Office and Maintenance to ensure seamless guest service.

A strong leader with organization and people skills is essential.