Housekeeping Supervisor — Guest Experience Lead

Al Rayyan Hospitality; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Minor Hotels in Doha is seeking a Housekeeping Assistant Manager for Souq Waqif Boutique Hotel By Tivoli. You will support the Housekeeping Manager, supervise staff, and oversee room cleanliness and public areas to ensure premium standards.

The role requires 2+ years in housekeeping with at least 1 year in a supervisory capacity, plus strong leadership and organizational abilities. This on-site position emphasizes safety, efficiency, and guest satisfaction.

Qualifications

• High school diploma or equivalent required.
• 2+ years in housekeeping operations, with at least 1 year in a supervisory or assistant managerial role.
• Strong leadership and interpersonal skills.
• Excellent organizational and time management abilities.

Responsibilities

• Assist in planning, organizing, and coordinating daily housekeeping operations.
• Supervise and motivate housekeeping staff, including room attendants, public area attendants, and linen room personnel.
• Conduct daily inspections of guest rooms, public areas, and employee work areas for cleanliness and maintenance.
• Ensure housekeeping standards and procedures are consistently followed to maintain quality service.
• Manage inventory and ordering of cleaning supplies, linens, and guest amenities.
• Help schedule staff shifts, manage attendance, and participate in performance reviews.
• Train new housekeeping team members and conduct refresher training sessions.
• Handle guest complaints and special requests in a prompt, courteous manner.
• Support in ensuring compliance with health and safety regulations and sanitation standards.
• Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service.

Skills

Leadership

Interpersonal skills

Organizational skills

Time management

Team supervision

Education

High school diploma or equivalent

Tools

Opera PMS

HotSOS

Job description

Minor Hotels in Doha is seeking a Housekeeping Assistant Manager for Souq Waqif Boutique Hotel By Tivoli. You will support the Housekeeping Manager, supervise staff, and oversee room cleanliness and public areas to ensure premium standards.

The role requires 2+ years in housekeeping with at least 1 year in a supervisory capacity, plus strong leadership and organizational abilities. This on-site position emphasizes safety, efficiency, and guest satisfaction.