Housekeeping Manager

Cutting Edge Recruitment; Doha; On-site; QAR 30,000 - 60,000; Full time

Job summary

Join a luxury hotel in Doha as a Housekeeping Manager, where you'll lead a dedicated team to maintain impeccable cleanliness and hygiene standards. This pivotal role involves overseeing daily operations, ensuring guest satisfaction, and managing inventory while adhering to health and safety regulations. You'll play a crucial part in creating a welcoming atmosphere and enhancing the guest experience. If you're passionate about hospitality and have a knack for leadership, this is your chance to shine in a vibrant environment that values excellence and teamwork.

Benefits

Housing allowance

Health insurance

Annual leave

Flexible working hours

Qualifications

• 3-5 years of experience in housekeeping operations, with 1-2 years in a managerial role.
• Strong leadership skills and knowledge of cleaning products and techniques.

Responsibilities

• Lead and motivate the housekeeping team to maintain high service standards.
• Ensure cleanliness of all areas through inspections and inventory management.

Skills

Leadership

Team Management

Communication Skills

Inventory Management

Problem Solving

Education

High school diploma

Degree in Hospitality Management

Tools

Housekeeping Management Software

Property Management Systems (PMS)

Job description

Job Summary:

We are seeking an experienced and dedicated Housekeeping Manager to lead and manage the housekeeping department at a luxury hotel in Doha. In this pivotal role, the Housekeeping Manager will oversee the daily operations of the department, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction. From managing the housekeeping team to ensuring efficient room and public area cleanliness, this position will require a proactive approach to inventory control and maintaining rigorous health and safety standards. As a key member of the management team, the Housekeeping Manager will not only ensure operational efficiency but will also play an essential role in creating a welcoming and memorable guest experience. By maintaining the hotel’s quality standards and contributing to operational goals, the Housekeeping Manager will help drive the overall success of the hotel.

Key Responsibilities:

• Leadership & Supervision: Lead and motivate the housekeeping team, providing guidance, training, and feedback to maintain high service standards. Foster a positive work environment, promote teamwork, and support staff development.
• Cleaning Standards & Inspections: Ensure that all rooms, suites, public areas, back-of-house areas, and outdoor spaces are cleaned and maintained to the highest standards. Conduct regular inspections to guarantee attention to detail and cleanliness.
• Guest Satisfaction: Respond to guest inquiries and concerns about cleanliness, resolving any issues promptly and professionally to ensure a positive guest experience.
• Inventory Management: Oversee the management of housekeeping inventory, including linens, cleaning supplies, and amenities. Order supplies as needed, ensuring cost-effective purchasing while maintaining high-quality standards.
• Budget Control: Assist in managing the housekeeping department’s budget, ensuring efficient use of resources and controlling expenses related to labor, cleaning products, and equipment.
• Staff Scheduling & Labor Management: Prepare and manage staff schedules to ensure adequate coverage during peak periods while optimizing labor costs.
• Health & Safety Compliance: Enforce adherence to health, safety, and sanitation regulations, ensuring a safe working environment for staff and a clean environment for guests.
• Training & Development: Develop and implement training programs for new hires and existing staff. Stay updated on the latest cleaning techniques, products, and equipment.
• Collaboration with Other Departments: Work closely with the Front Desk, Maintenance, and Food & Beverage departments to coordinate room turnovers and special guest requests.

Qualifications:

• High school diploma or equivalent; a degree or certification in Hospitality Management or a related field is preferred. Minimum of 3-5 years of experience in housekeeping operations, with at least 1-2 years in a managerial or supervisory role within the hospitality industry.
• Experience in luxury hotels or resorts is a plus.
• Strong leadership and team management capabilities.
• Excellent verbal and written communication skills.
• Proficient in the use of housekeeping management software and Property Management Systems (PMS).
• In-depth knowledge of cleaning products, techniques, and equipment.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in English is required. Knowledge of Arabic is a plus.

Working Conditions:

• Work Schedule: Full-time position with flexibility to work evenings, weekends, and public holidays, depending on business needs.
• Physical Requirements: Ability to stand, walk, kneel, and lift objects as needed.
• Location: Doha, Qatar – Must be willing to relocate or already based in Qatar.

Compensation:

We offer a competitive salary, along with an attractive benefits package, including housing allowance, health insurance, annual leave, and other perks.