Housekeeping Coordinator

SPHC; Doha; On-site; QAR 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Housekeeping Coordinator to join their dynamic team. In this role, you will ensure the highest standards of cleanliness and service within the hotel, coordinating all housekeeping activities and fostering a welcoming environment for guests. Your organizational skills will shine as you manage daily operations, delegate tasks, and maintain inventory. The company values hard work and offers competitive salaries, benefits, and excellent training opportunities to help you excel in your career. If you are passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Uniform

Room Discount

Training Opportunities

Qualifications

• Bachelor's degree in Hotel Management is essential.
• Strong customer service and communication skills are required.

Responsibilities

• Coordinate housekeeping activities and ensure guest satisfaction.
• Maintain inventory of supplies and manage work assignments.

Skills

Customer Service

Communication Skills

Organizational Skills

Problem-Solving

Education

Bachelor of Hotel Management

Job description

Job Title: Housekeeping Coordinator

Educational Requirement: Bachelor of Hotel Management

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Administrative Responsibilities:

• Consistently offer professional, friendly, and engaging service.
• Handle all calls for the housekeeping department and ensure all messages, information, and requests are logged, communicated promptly, and accurately to provide excellent service for guests.
• Process requests and delegate work assignments in a timely manner, following up with guests to ensure their satisfaction.
• Communicate all operational concerns to the leadership team and proactively address any day-to-day operational issues.
• Coordinate all housekeeping employees and activities including office opening and closing, daily room assignments, inspection of rooms, evening service assignments, and other special tasks.
• Maintain complete knowledge of all housekeeping services, outlets, hotel areas/features, and hours of operation.
• Keep a complete updated inventory of linen and housekeeping supplies.
• Order supplies as needed in coordination with management.
• Generate various operational reports for the coordination of the housekeeping department.
• Assist other housekeeping employees in maintaining clean and organized work and public areas.
• Follow all safety and sanitation policies.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Meet with Housekeeping supervisor/departing supervisor to review business status and follow-up actions.
• Access all functions of the computer system in accordance with departmental specifications.
• Set up work station with necessary supplies, maintaining cleanliness throughout the shift.
• Legibly complete requisition for additional supplies/materials and submit to manager.
• Maintain updated resource materials on all vendors and information to accommodate guest inquiries.
• Review designated in-house guest list and be familiar with guests' names and room locations.
• Print designated reports and distribute accordingly.
• Update room status report in accordance with departmental procedures.
• Contact floor supervisor to resolve floor discrepant rooms.
• Monitor and track the status of out-of-order rooms; update accordingly.
• Maintain security and accurate record of all guest room keys issued to Housekeeping staff.
• Be prepared for a physical role, requiring you to be on your feet some of the day, while reasonable adjustments will be made where possible.

What You Can Expect From Us

We will reward all your hard work with a great salary and benefits including a uniform, great room discount, and superb training.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Housekeeping Coordinator