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Hotel Specialist- service dependability

Abroad Work

Dukhan

On-site

QAR 200,000 - 400,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a Hotel Specialist to enhance service dependability in Dukhan. This role involves leading complex hotel projects, managing global customer relationships, and utilizing advanced data analysis techniques to drive impactful results. The ideal candidate will demonstrate exceptional problem-solving abilities, effective communication skills, and a strong understanding of hotel pricing and inventory management. If you are passionate about the hospitality industry and thrive in a dynamic environment, this opportunity is perfect for you to make a significant impact.

Qualifications

  • Experience leading hotel projects with complex customers and multi-workstream engagements.
  • Strong analytical skills with a focus on innovative solutions.

Responsibilities

  • Lead hotel projects and manage client requests using effective methodologies.
  • Develop hypotheses and validate analyses to provide insightful recommendations.

Skills

Project Management
Problem Solving
Data Analysis
Interpersonal Skills
Communication Skills

Tools

Tableau
GRASP
GBT Insights
Hotel Reporting

Job description

Hotel Specialist - Service Dependability Vacancy in Dukhan, Qatar

Responsibilities:

  • Experience leading hotel projects with global complex customers (i.e., 30+ points of sale, $10M+ in global hotel spend, etc.)
  • Effectively complete multi-workstream engagements, prioritize client requests and work objectives using appropriate project management methodologies and tools such as project plans and issue logs. Experience in applying organizational change techniques to drive balanced engagement impact and value.
  • Creates results within established engagement scope, quality standards and time frame.

Problem Solving & Analysis:

  • Develops hypotheses and identifies data to evaluate based on client needs. Reviews and validates analyses, develops options/alternatives and builds insightful recommendations in context of total engagement. Strong innovative mentality.
  • Deep understanding of both TMC travel data, hotel pricing/inventory management, hotel rate filing, and multiple data sources (GRASP; GBT Insights; Hotel Reporting)
  • Familiarity with data visualization tools and reporting (i.e., Tableau)
  • Ability to build customized models and scenarios using available datasets.

Communication:

  • Exceptional interpersonal skills, listening ability and written presentation skills. Ability to deal with ambiguity and present/discuss work results in a compelling manner. Distills sophisticated subject matter into key messages for team members and clients.
  • Leads global hotel relationships – representing both customer & consultancy interests.
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