Hostess

Crew Life at Sea; Doha; On-site; QAR 10,000 - 200,000; Full time

Job summary

An exciting opportunity awaits for an experienced hostess at a luxury hotel in Doha. In this role, you will be the first point of contact for guests, ensuring they feel welcomed and attended to throughout their dining experience. Your responsibilities will include managing reservations, greeting guests, and coordinating with the wait staff to provide exceptional service. This position offers a chance to thrive in a vibrant hospitality environment, where your skills in customer service and communication will shine. If you are passionate about creating memorable experiences for guests, this role is perfect for you.

Qualifications

• Experience as a Host/Hostess is essential.
• Strong communication and customer service skills are required.

Responsibilities

• Welcome guests and manage reservations effectively.
• Coordinate with staff and maintain a clean reception area.

Skills

Customer-service skills

Communication skills

Organizational skills

Health and safety regulations knowledge

Education

High school diploma

Hospitality certification

Job description

We are looking for an experienced hostess for a luxury hotel in Doha.

Responsibilities:

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitresss name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers queries
• Assist wait staff as needed

Qualification:

• Previous work experience as a Host/Hostess
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• High school diploma; hospitality certification is a plus