Host/ess - Makani

Four Seasons Hotel; Doha; On-site; QAR 10,000 - 200,000; Full time

Job summary

A leading hotel chain is looking for a Host/ess in Doha to deliver exceptional service and ensure guest satisfaction. The role involves seating guests, answering inquiries, and maintaining high standards of quality in a collaborative environment. The ideal candidate will have hotel management education and experience in a luxury setting, with opportunities for career advancement and development.

Benefits

Complimentary meals in employee restaurants

Paid annual home leave tickets

Employee recognition programs

Training and development opportunities

Living accommodation in high-quality apartments

Complimentary nights at Four Seasons Hotels worldwide

Qualifications

• 2-4 years of experience in a luxury hotel & resort.
• Excellent command of English; Arabic is an advantage.
• Values aligned with a deeply ingrained company culture.

Responsibilities

• Promptly seat guests at pre-set tables and review reservations.
• Anticipate guest needs and respond to inquiries.
• Inspect and maintain menus daily for quality.

Skills

Customer Service

Communication

Teamwork

Education

Degree in Hotel and Restaurant Management

Job description

We seek employees who share the Golden Rule: treating others as we wish to be treated. We value individuals passionate about excellence, bringing enthusiasm to all they do.

Responsibilities:

• Promptly seat guests at pre-set tables according to party size and preferences.
• Set up the Hostess stand, review reservations, recommend room arrangements, maintain station charts and cover counts, and recognize server capacities to meet Four Seasons Service standards.
• Answer phones professionally, handle reservations, and provide information about the restaurant or hotel services.
• Anticipate guest needs, respond to inquiries or issues, recognize regular guests by name, and use their names consistently.
• Inspect and maintain menus daily, ensuring quality and presentation, and develop knowledge of all menu items and specials.
• Work harmoniously with colleagues and supervisors.
• Complete special projects such as menu updates and signage.
• Ensure proper table setup and make minor adjustments as needed.

Preferred Qualifications and Skills:

• Degree in hotel and restaurant management preferred.
• 2-4 years of experience in a luxury hotel & resort.
• Excellent command of English; Arabic is an advantage.
• Values aligned with a deeply ingrained company culture.
• Opportunities for a successful career with global potential.
• Experience in a diverse environment with 50 nationalities.
• Living accommodation in high-quality, well-resourced apartments.
• Training and development opportunities.
• Employee recognition programs.
• Complimentary nights at Four Seasons Hotels worldwide.
• Paid annual home leave tickets.
• Complimentary meals in employee restaurants.

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