Head Waiter: Luxury Service Leader & Guest Experience

The Ned City of London Sales; Doha; Hybrid; QAR 167,000 - 246,000; Full time

Benefits offered by this job

Tax-free salary

Accommodation provided

Transportation provided

21 days annual leave

11 public holidays

Private Medical Insurance

End of Service benefits

Complimentary meals

Hotel & dining discounts

Career progression

Job summary

The Ned Doha is looking for a Head Waiter to lead and inspire a high-end restaurant team, delivering warm, attentive hospitality and flawless service. You will guide service, coach colleagues, and ensure guest satisfaction in a luxury setting.

Fluent English is required; additional languages are a plus. The role includes career progression, private medical insurance, and staff dining benefits within a globally renowned hospitality group in Doha.

Qualifications

• Experience as Head Waiter or Senior Waiter in a luxury hotel or high-end restaurant.
• Excellent leadership and interpersonal skills.
• Passion for delivering exceptional guest service and memorable dining experiences.

Responsibilities

• Lead and support the restaurant team to deliver exceptional guest experiences every day.
• Ensure smooth day-to-day restaurant operations while maintaining the highest service standards.
• Welcome guests with warmth, professionalism, and genuine hospitality.
• Coach team members to ensure consistency and excellence in service.
• Build product knowledge and make thoughtful food and beverage recommendations.
• Handle guest requests and resolve concerns with care and efficiency.
• Collaborate with management and culinary teams for seamless service.
• Maintain presentation, cleanliness, and health & safety standards.

Skills

Leadership

Communication

Hospitality

Guest service

Product knowledge

Attention to detail

Fluent English

Job description

The Ned Doha is looking for a Head Waiter to lead and inspire a high-end restaurant team, delivering warm, attentive hospitality and flawless service. You will guide service, coach colleagues, and ensure guest satisfaction in a luxury setting.

Fluent English is required; additional languages are a plus. The role includes career progression, private medical insurance, and staff dining benefits within a globally renowned hospitality group in Doha.