Head of Products, Channels & Business Development

Swan Global; Doha; On-site; QAR 350,000 - 900,000; Full time

Job summary

Swan Global Holdings Group in Doha seeks a Senior Product Leader to drive strategy and growth across digital financial services, including payroll card and e-wallet initiatives. You will lead cross‑functional teams, develop roadmaps and pricing, manage partnerships with banks, schemes and processors, and optimize profitability and customer experience through innovative payment solutions.

The role requires banking sector leadership, strong commercial judgment and a track record of launching card

Qualifications

• Banking sector experience with senior product responsibilities.
• Minimum 15+ years in banking products, channels, cards, or payments.
• Proven ability to define product strategies, budgets and profitability.
• Experience launching card and digital payment products, including payroll cards.
• Exposure to e-wallet initiatives, digital onboarding and e-KYC from a product perspective.
• Strong leadership, negotiation and stakeholder management skills.

Responsibilities

• Develop product strategies, roadmaps, pricing and profitability models.
• Lead product development from research to launch and enhancements.
• Oversee payroll card and digital channel propositions with Tech and Ops.
• Manage card and payment propositions including prepaid products and gateways.
• Drive partnerships with banks, schemes, processors and merchants.
• Collaborate with Marketing, Sales and branches on campaigns and cross-sell.
• Monitor profitability, adoption and channel performance; lead teams.

Skills

Strategic leadership

Stakeholder management

Product lifecycle management

Pricing & profitability

Digital payments

Card & payroll card experience

E-wallet & onboarding

Vendor & partner management

Negotiation

Education

Bachelor's degree in Business Administration/Finance/Marketing/CS

Job description

Position Purpose

Lead product strategy, development and commercial performance across digital financial services. Drive product launches, channel development, customer acquisition and strategic partnerships to achieve sustainable revenue growth and improve customer experience.

Key Responsibilities

• Develop product strategies, roadmaps, business plans, pricing and profitability models.
• Lead product development from market research and business case preparation through approvals, launch and ongoing enhancement.
• Lead the business requirements and commercialization of e-wallet and digital channel propositions, coordinating with Technology and Operations.
• Develop and enhance payroll card propositions aligned with WPS requirements.
• Manage card and payment propositions, including prepaid products, merchant payment solutions and payment gateways.
• Identify growth opportunities in remittances and develop partnerships with banks, payment schemes, processors and merchants.
• Coordinate product approvals and operational risk assessments with relevant control functions.
• Work with Marketing, Sales and branch teams on campaigns, product training, cross-selling and customer acquisition.
• Develop customer segmentation, loyalty and retention initiatives.
• Monitor product profitability, customer adoption and channel performance, and lead the product and channel team.

Mandatory Requirements

• Banking sector experience, including senior responsibility for products, channels, cards or payments.
• 15+ years of relevant experience across banking products, channels, payments and business development.
• Proven experience managing product strategies, business plans, budgets and profitability.
• Demonstrated experience developing and launching card and digital payment products, including payroll card products aligned with WPS requirements.
• Exposure to e-wallet initiatives, digital onboarding and e-KYC from a product or business perspective.
• Experience managing the full product lifecycle, including market research, pricing, stakeholder approvals, commercialization and performance reviews.
• Experience managing payment scheme, processor, vendor and strategic partner relationships.
• Strong commercial judgment, negotiation, stakeholder management and team leadership skills.
• Bachelor's degree in Business Administration, Computer Science, Finance, Marketing or a related discipline.