Head M&PS

Descon; Lusail; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading multinational company based in Qatar is seeking a Head – Manpower & People Services to lead their operational HR strategy. This senior role requires extensive experience in manpower planning and policy implementation across diverse geographies, with a strong focus on compliance with labor laws. The ideal candidate will have a master's degree and 15–20 years of progressive experience in HR, particularly in the Middle East.

Qualifications

• Minimum 15–20 years of experience in Manpower & People Services roles.
• At least 5 years in senior leadership in the Middle East.
• Experience in Plant Construction & Maintenance, Oil & Gas.

Responsibilities

• Lead strategic M&PS across operational geographies.
• Oversee manpower planning and recruitment.
• Ensure compliance with labor laws and regulations.
• Mentor M&PS team across Qatar, UAE, Oman and Pakistan.
• Manage stakeholder engagement with internal and external parties.

Skills

Strategic HR Leadership

Visa & Labor Law Expertise

People Management & Development

Stakeholder Engagement

Process Optimization

Strong Communication & Negotiation

Decision-Making & Problem Solving

Education

Master’s degree in human resources, Business, Public Administration, or Law

Job description

Position Title: Head – Manpower & People Services (M&PS)

Job Purpose

To lead and streamline the M&PS function across all operational geographies, ensuring strategic alignment, operational efficiency, and compliance with country-specific labor and visa regulations. The role will drive manpower planning, mobilization, policy implementation, and people services excellence across the division.

Key Responsibilities

Strategic Leadership:

• Develop and implement M&PS strategies aligned with divisional goals.
• Act as a strategic advisor to the Division President and Chief M&PS Officer.

Operational Oversight:

• Oversee manpower planning, recruitment, mobilization, and demobilization across ISD geographies.
• Ensure timely and cost-effective visa processing and resolution of country-specific challenges.

Policy & Compliance:

• Ensure adherence to labor laws, visa regulations, and internal policies across all locations.
• Recommend and implement improvements to M&PS policies and procedures.

Team Management:

• Lead and mentor Manager M&PS across Qatar, UAE, Oman and Pakistan.
• Drive performance management, training, and development initiatives.

Stakeholder Engagement:

• Liaise with internal stakeholders, government bodies, and external agencies to ensure smooth operations.
• Represent M&PS in cross-functional and leadership forums.

Process Improvement:

• Identify gaps in current operations and implement process enhancements.
• Standardize M&PS practices across geographies for consistency and efficiency.

Camp Management:

• Oversee the setup, maintenance, and operations of employee camps across ISD geographies.
• Ensure timely provision of food, accommodation, sanitation, and recreational facilities as per entitlements.
• Negotiate and manage cost-effective contracts for camp services including catering, waste management, and utilities.

Grievance Handling:

• Establish and maintain a transparent grievance redressal mechanism for employees.
• Address and resolve employee concerns promptly and fairly in coordination with BU HR teams.
• Monitor grievance trends and recommend policy or process improvements.

Fleet and Transportation Management:

• Vehicle fleet operations, including procurement, leasing, maintenance scheduling, fuel management, and compliance with safety and regulatory standards.
• Ensures optimal utilization of transportation resources to support operational efficiency across.

Other Tasks:

• Country-specific visa delays and regulatory hurdles
• Maintain proactive liaison with authorities and pre-process documentation
• Identify Inconsistent M&PS practices across geographies
• Implement standardized policies and conduct regular audits
• Attain Employee grievances affecting morale and retention
• Establish transparent grievance mechanisms and feedback loops
• Camp facility management and service quality
• Monitor service contracts and conduct periodic inspections
• End-to-end management of office setup and infrastructure, including identifying suitable premises, negotiating and executing lease/rent agreements, coordinating with contractors and vendors for fit outs, ensuring compliance with local regulations, and overseeing facility readiness to support business operations efficiently.

Qualifications, Experience & Skills

Qualification: Master’s degree in human resources/ Business/Public Administration, or Law.

Experience:

Minimum 15–20 years of progressive experience in Manpower & People Services roles (Core Administration), with at least 5 years in a senior leadership capacity in the Middle East.

A solid track record in Plant Construction & Maintenance, Oil & Gas, and managing workforce operations within large-scale, complex organizations is essential.

Key Skills:

• Strategic HR Leadership
• Visa & Labor Law Expertise
• People Management & Development
• Stakeholder Engagement
• Process Optimization
• Strong Communication & Negotiation
• Decision-Making & Problem Solving