Guest Service Expert (Guest Services Agent)

Maseera; Doha; Sur place; QAR 42 000 - 54 000; Plein temps

Résumé du poste

Maseera in Doha, Qatar seeks a Guest Service Expert to welcome guests, take orders, and coordinate with the kitchen to ensure memorable dining experiences. You will engage with guests and read menu details to provide accurate information.

You will maintain service areas, assist with menu knowledge, and uphold safety, hygiene, and professional appearance as part of a team delivering exceptional hospitality.

Qualifications

• High school diploma or GED equivalent is preferred.

Responsabilités

• Set tables and serve guests, ensuring accuracy and attentiveness.
• Communicate with the kitchen and interact with guests to fulfill requests.
• Maintain cleanliness of work areas and supplies.
• Handle transactions and assist in delivering a positive dining experience.

Formation

High school diploma or GED equivalent

Description du poste

Guest Service Expert (Guest Services Agent)

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables communicating with the kitchen interacting and serving guests or cleaning work areas and supplies the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Service Experts will be on their feet and moving around (stand sit or walk for an extended time; moving over sloping uneven or slippery surfaces) managing the menu (read and visually verify information) and taking a hands‑on approach to work (move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending twisting pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.