Guest Relations Manager

Supreme Committee for Delivery & Legacy; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading organizing committee in Qatar is seeking an experienced professional in Guest Management for a freelance contract role until December 2025. Responsibilities include managing guest lists, assisting in ticket requests, and ensuring guest data accuracy. Candidates should have a minimum of 12 years in hospitality or project management, preferably in the sports events industry. This role offers the opportunity to engage with various event services and enhance guest experiences.

Qualifications

• Minimum 12 years of experience in Guest Management or Hospitality.
• Experience in the sports or events industry is preferred.

Responsibilities

• Support management of Guest Lists and Ticket Requests.
• Assist in confirming guest information and provide service to specific guest groups.
• Operate the Ticket Collection Center as required.
• Maintain guest data accuracy and update attendance lists.
• Create reports on ticket and VAPPs distribution.
• Build professional relations with guests and communicate information.
• Support protocol at the event venue.

Skills

Guest Management

Hospitality

Project Management

Operations

Job description

Overview

Freelancer contract based in QATAR (Local Organizing Committee Role). Contract Duration from September till December 2025.

Responsibilities

• Support management of Guest Lists and Ticket Requests: Keep guest lists up to date with approved ticket requests.
• Assist the Guest Relations Senior Manager to confirm guest information and provide service to specific guest groups (when applicable).
• Daily Ticket and VAPPs Requests: Keep track of daily ticket and VAPPs requests from guests and operate the Ticket Collection Center as required.
• Guest Data Accuracy: Assist with entering and maintaining guest information before/during the event, as necessary. Update attendance lists as needed and ensure services are aligned (when relevant).
• Report on Tickets and VAPPs Distribution: Create reports on ticket and VAPPs distribution and help improve the ticket distribution process.
• Guest Group Relations: Build good, professional relations with guests and communicate important information accordingly, ensuring services are rendered. Support various event services when required and participate in Meet & Greet if necessary.
• Event protocol: Support Guest Relations Seating & Protocol Senior Manager at venue during event, as required.

Qualifications

• Minimum 12 years of Guest Management/Hospitality, Project Management and Operations, preferably within the sports or events industry.

Preferred Skills

• Experience in stadiums in Qatar (FAC, FWC, AFC etc) and/or strong Guest Management/Hospitality, Project Management and Operations experience.